Thank you for taking the time to share your experience, Bowen. We’re glad to hear you enjoyed the convenience of being close to the gondola, and that it was a highlight for your family.

We’re sorry that several aspects of your stay did not meet your expectations, including the condition of the room, the shower fittings, and the bed preparation. We understand how these details can impact comfort, especially at the rate you mention.

Regarding the toilet paper, we regret that this was not handled in a way that felt supportive during your stay. Your feedback will be shared with the local team so we can review our procedures and ensure a more seamless experience for future guests.

The Pierre & Vacances Team