Customer reviews Les Tamarins

The room not bad, although cleaning does not follow any schedule. The worst it the inflexibility and unfriendliness of staff. There are 3 people at the reception and they cannot do anything for you. The establishment seemingly follows some rules ( sanitaire for example) but only to the limit where it does not require them to do anything. For example not letting eat at the outside table with where you already paid for food, because you have to eat breakfast inside ( i lost my mask and they dont have one to give), so i was left without breakfast. Or not letting the kid into kidclub for bigger kids with only 1 week to a birthday. On everything, doing just the minimums what required is their moto...

The apartment had a great sea view. Although the sea is to rough to safely swim in and beach is tiny. The pools are clean and well looked after. The village pool two out out of the three gates are broken and do not work. The facilities in the room are poor, broken toaster that has so far taken nearly a week to get sorted. The attitude of the staff In reception tells me it will not actually get fixed as all they do is write it in the book and nothing gets done about it. When you ask why its not getting sorted you just get shrugged at and told they cannot do any more. Cutlery is rusty and plates and glasses are ridiculously small to be of use. No preparation space in kitchen area. Be aware dogs are allowed on site and there are two that seem to roam without supervision. Our first night the dog next door was howling as its owners had left it in the room on its own. When I spoke to reception they rang owners and told me it was sorted. Dog still barked and howled but I was told no other rooms available by reception and that it would be ok. Not exactly the nice quiet spot what I was looking for for my first holiday since covid. Seems customer service is unheard of on this resort.

Nice garden, small but clean beach unfortunately swimming is diffucoult because of the strong current. Our room have very poor and old home appliens, small detail that give a bad image.

Correct

Beautiful place. For all family. Many activities.