Customer reviews Sainte-Anne

3.9

Good

2944 reviews

37.2 %

31.6 %

13.4 %

6.8 %

6.7 %

Most recentOldestTop ratingsLowest grades

Philippe Melis

There is 2 months on G_Google Google

3/5

Very European resort, lots of kids and families. It's well suited to parents and grandparents with young children. Our last week was somewhat affected by the sargassum washing up on the beach. (Late April).

Review 2026-05-21 16:24:15

Thank you for sharing your experience, Philippe.

We’re glad to hear you found the resort well suited for families and multi-generational stays. Our aim is indeed to create an environment that works comfortably for guests travelling with children.

Regarding the seaweed (sargassum) you mentioned, this is a natural and seasonal phenomenon that can occasionally affect beaches depending on weather and sea currents. We understand it can impact the enjoyment of the beach during your stay, and local teams do carry out cleaning where possible, although conditions can vary day by day.

We appreciate your feedback and will share it with the relevant teams.

The Pierre & Vacances Team

Kam Maya

There is 4 months on G_Google Google

1/5

If you want to feel like an animal in a terrible zoo, if you want to fight for your life every moment, if you like hearing “no” at every need or request, this is your spot. Truly feral.

Review 2026-05-21 16:22:56

We’re sorry to read that your experience felt so negative and did not meet your expectations.

The description you give is not representative of the experience we aim to provide. Our teams are expected to support guests respectfully and respond to requests as best as possible within the available facilities and operational constraints.

That said, we do take all feedback seriously, especially when it relates to service quality and communication. We would appreciate if you could share more specific details of your stay and the issues you encountered, so these can be properly reviewed with the relevant on-site and guest relations teams.

Your comments will be taken into account as part of our ongoing efforts to improve both service and guest experience.

The Pierre & Vacances Team

LE TIEC audrey

There is 4 months on G_Google Google

5/5

Top

Og Swampton

There is 5 months on G_Google Google

2/5

Rooms were very nice, staff is mostly polite (one woman was an exception), but the food quality was supermarket frozen food quality(so far), personal favourites were mixed plate with lots of different finger foods and sauces and the samosas, i loved the milkshakes especially chocolate and lyche flavours, the area is very secluded so if you dont have a car youre pretty much stuck here with overpriced food compared to the quality of it, area is very pretty and has alot of potential but it feels like a money pump mostly, i suggest to be careful around the beach because my little brother got a worm on his leg (the ones that eat through the skin n goes inside your leg n eats the flesh) thank god we got it out immediately so it didnt go through the skin, told the staff about it so they could warn others about it but ended up denying the whole thing witch to me seemed like it wasnt the first time that happened n they just wanna keep the reputation clean so they could keep the money pump running, overall very potential tourist paradise, lots of stuff to do for the kids, but if youre like me n like to explore the ways of the local people n eat local food this is not it, place is full of tourists, loud music from mouring till late night, evenings got karaoke, i dont recommend getting a house anywhere next to reception if you like your peace n quiet, the effort is put in the wrong places in my oppinion, if you come here stay for a couple of days max n youll be good?

Review 2026-06-15 11:07:36

Thank you for taking the time to share your detailed feedback following your stay.

We are pleased to read that you found the rooms very nice and that you appreciated parts of our service and amenities, including certain food and beverage options, as well as the family-friendly activities available on site.

At Pierre & Vacances, we aim to offer a wide range of experiences within our residences and holiday villages, which can include entertainment, dining options, and activities for families. We understand that preferences vary, especially regarding food variety, pricing perception, and the overall holiday atmosphere, and we regret if certain aspects did not fully match your expectations.

Regarding location, some of our residences are intentionally situated in more secluded or natural environments to offer a quieter setting and access to outdoor activities. We understand that this may feel limiting without a car, and we recommend checking accessibility details before booking to ensure they match individual travel preferences.

We are very concerned to read your comment regarding a possible health and safety incident near the beach. The safety and well-being of our guests is a top priority. We strongly encourage guests to report any such incidents immediately to on-site teams so they can be addressed promptly and investigated. Your feedback will be shared with the relevant team for review.

We also note your comments regarding noise levels and evening entertainment, as well as your experience with staff interaction. All feedback regarding guest communication, service consistency, and operational improvements is taken seriously and used to support ongoing training and quality control.

Thank you again for your review and for highlighting both positive and critical aspects of your stay.

The Pierre & Vacances Team

Tony

There is 7 months on G_Google Google

5/5

Ras.