1019 reviews including 19 available reviews from Pierre & Vacances holidaymakers *
* The reviews below are those of our Pierre & Vacances customers. Please visit the Tripadvisor website for all reviews for this destination.
Ideal location, only a short walk to sea front and restaurants etc. Excellent kitchen facilities if you did want to cater for yourself (there was even a small dishwasher). There was a small mini-market very near by as well.
Dear customer, We are delighted to know that you appreciated your summer holidays at our residence and we heartily thank you for sharing your experience with the community. It’s a great satisfaction knowing your expectations were met with some great walking on the old port of la Rochelle and the comfort of our residence. Hoping to welcome you back again in our beautiful city, Regards. Pierre & Vacances’ team
Accommodation was very basic and not very comfortable. Reception was only open from 8-12 and 2-7 so when we arrived we had to carry out luggage around the harbour until they opened. Positive - they are in a great location so it wasn't far to drag the suitcases.
When we arrived to La Rochelle we found the hotel without any real difficulty. Once we arrived to the hotel it took a bit longer than usual to check in. They gave us 2 keyrings to our hotel room. One of these key rings had no key attached to it. When we went to check out two days later they decided they would charge us €35 for the missing key. This mistake was clearly the hotels fault. Despite us telling them there was no key attached in the first place they still made us pay. This is a hotel that will bleed every penny from you if they get a chance. I would wholeheartedly recommend that you do not stay there. Many other hotels around the town offer better service.
The accomodation was great value for money. It was not luxury, but adequate for what we needed, and what we expected it to be. The room was for 4, but I think it is small even for 2. The staff were friendly and helpful. Location was excellent only a couple of minutes walk from the old port and all the bars etc. My biggest grumble would the very uncomfortable bed.
We had a great time overall, the hotel was well kept and clean and the staff very helpful. This hotel was well placed for the local area and we had a week of seeing all we needed on foot, no car required. We wouldn't hesitate to go again, that's how impressed we are.