Dear Evgenia,

Dear Evgenia,

We are sorry for what happened to you, but our records show you have not stayed at this Pierre & Vacances TARTER. We would appreciate it if you would delete this comment as you have chosen the wrong Pierre Vacances to review.

Regards,

Claudia G., General Manager

Regards,

Claudia G., General Manager

Dear Guest,
Thank you for taking the time to share your candid feedback.

We regret to hear that your experience did not meet the expectations set by the high standards we strive to maintain. The length of time you spent during the check-in process is most unusual, as we aim for a smooth and efficient welcome for all our guests.

We are disheartened to learn that the location and condition of the apartment were not to your satisfaction. Our team is committed to allocating accommodations that not only adhere to our property's description but also contribute to a comfortable and enjoyable stay. We also take note of your comments regarding the heating and appreciate your patience as we worked to resolve this matter.

Rest assured, we are dedicated to providing a high level of service and comfort to all our guests. We continuously work to improve our guests' experiences, drawing from the feedback we receive.

We would like to welcome you back for an improved visit in the future.
Best regards,

Claudia G., General Manager

Dear Zachary,

We appreciate that you took the time to share your feedback.

We are glad you had a great stay and found our location ideal for what you were looking for.

We look forward to the pleasure of welcoming you back on your next visit.
Best wishes,

Claudia G., General Manager