Customer reviews Hotel Starc

4.4

Very good

596 reviews

72.3 %

14.6 %

3.2 %

2.7 %

7.2 %

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Hans Johansson

There is 1 week on G_Google Google

4/5

Great Hotel. We stayed at the penthouse floor, according to the staff "The best room at the Hotel". We agree ??

Review 2026-07-23 08:14:46

Dear Hans,
Thank you for positively reviewing your visit.

We are delighted you enjoyed our premium suite and that our team's recommendation resonated with your experience.

It is particularly rewarding to hear your appreciation for the care we put into curating memorable stays for our guests. Your positive outlook perfectly complements our commitment to quality hospitality.

We all look forward to the pleasure of welcoming you back.
Our kindest regards,

XiMO CASPE, General Manager

Doug Delaney

There is 2 weeks on G_Google Google

5/5

Front desk staff was so helpful. Great rooms and whirlpool. Bed was very comfortable and super location in Andorra, one of the world’s top tax havens.

One world of advice if you are driving. There is building construction next door so the street access is a little difficult.

Review 2026-07-10 18:09:40

Dear Doug,
We appreciate you letting us know about your recent visit.

We are thrilled that you had such a pleasant stay at Hotel Starc By Pierre & Vacances.

Your kind words about our attentive team and well-appointed rooms mean a lot to us. We take pride in offering spaces designed for relaxation, and we’re delighted that you found the bed comfortable.

However, we regret any inconvenience caused by temporary challenges in the surrounding area. The city’s infrastructure project has required adjusted access routes, which we’ve detailed in our pre-arrival communications to help guests navigate smoothly.

Nonetheless, we’re glad that our central location made exploring Andorra la Vella convenient for you. Being steps from shops and cultural sites remains one of our greatest advantages for urban explorers.

We look forward to welcoming you back for another visit.
Best wishes,

XiMO CASPE

Rana Chalhoub

There is 3 weeks on G_Google Google

5/5

Hotel Starc in Andorra is very well located in the center near the shopping street. The rooms are huge and with all amenities.

Review 2026-07-08 08:12:41

Dear Rana,
Many thanks for sharing your review.

It is wonderful to know you had such a brilliant experience with us.

We are thrilled our central location made exploring the shopping area so convenient. Your appreciation for the spacious rooms and modern comforts truly motivates our team to maintain these standards.

We look forward to welcoming you back.
Kind regards,

XiMO CASPE

Екатерина Серебреникова

There is 1 month on G_Google Google

5/5

Our stay was so special because of the people working there. Thanks to their attention and care, we had a great room with a fantastic view.They also gives us some good advices where we can go with a small baby.

Adria and Natali from the reception staff were really helpful and friendly. We will definitely come back!

Thank you!

Review 2026-06-07 05:09:20

Dear Екатерина,
Thank you for your positive feedback.

We're thrilled our team could help make your family visit memorable through their attentive service.

Our staff takes pride in ensuring guests enjoy both comfortable rooms with mountain views and personalized recommendations for exploring Andorra with little ones.
Adria and Natali were particularly happy to assist with local tips that suited your needs.

It would be our pleasure to have you return on another occasion.
Very best wishes,

XiMO CASPE

Max

There is 4 months on G_Google Google

3/5

Location is great, breakfast was great! The bed was comfy and the rooms look really cool!

But for a 4* hotel which offers such a central stay and good rooms, its in terrible shape.
Lets start from the front:
- door leaks a lot of light
- carpet floor saw better days. Also it was only vacuumed in the middle. At the edges and some parts of the room it was really dirty.
- rain shower head: half the holes were calcified and didn’t let any water through.
- side shower heads only worked in one mode (3 water jets) and they had almost no water pressure
- hand shower had almost no water pressure
- the black flooring of the shower looked unhygienic as they had lots of white spots
- bathtub shower head was loose
- there was some floor tiling missing

As for breakfast, really love the variety. Everything was sooo good. But. The hot food (scrambled eggs, sausage, bacon) was just cold. Such a shame.

They have their own garage. Limited spots, car elevator and tight.

Review 2026-04-01 16:13:30

Dear Max,
We appreciate your candid feedback; thank you.

We are delighted that you enjoyed our prime central location and found your bed exceptionally comfortable, along with your appreciation for the modern design of our rooms.

Best wishes,

XiMO CASPE, General Manager