il y a 5 days sur Google
No housekeeping. They don't clean the rooms and if you need new towels.or toilet paper you have to go to reception to get them yourself, they won't bring them to your room. Also, the breakfast was absolutely disgusting. The absolute cheapest nastiest stuff possible. The coffee and orange juice was terrible too. I definitely wouldn't stay here again.
il y a 1 week sur Google
Extremely clean! The best cleaners every and very friendly. Very nice place
il y a 2 weeks sur Google
Family of 6 Throught it was beautiful place It's out the way but that what we liked Taxi you can get to lots of places WiFi not 100% But that just made the kids enjoy each other company and I loved seeing that shop on site experience But we got a taxi to local shop stocked up Food on site nice ,we had the best of both we also went to the harbour To eat out the local one brilliant Beach is a walk away and if you walk around the water is clear The veiw from the place is beautiful
il y a 3 weeks sur Google
il y a 3 weeks sur Google
Rooms are ok just rock hard beds with no exaggeration. Service is ok when you ask for it in Spanish, just given a card for you room with no help after and the place is huge easily get lost at 2am. Location is high up in the hills with a beautiful view and nice surroundings. If you don't have a car or able to pay for alot of taxis then not the place for you. Overall it's not the worst you could end up in it is beautiful just the bad points aren't small ones. The rules are no noise after 12 at night, the other hotel users are partying hard until 3-4 am and I mean hard, shouting banging scraping chairs constantly. If you don't mind that then you'll be ok. The air con works really well and the pools are clean. More security would good to keep the drunk ones a little more quiet and a information desk to help people get to know the area definitely. Spent most of my money by the second day needlessly as we didn't know anything about the area or could ask for help as the staffs English speaking is virtually non existent. The staff on the desk are constantly busy and there is always a check-in cue 24 hours a day. This place has its ups and downs if you can work around the down you'll like it but why should you have too when you pay alot of money to be here. One tip is fly to Gibraltar it's 10 mins away.
Dear Pablo, Thank you for taking the time to review your recent stay at Pierre & Vacances Terrazas Costa del Sol. We are glad to hear that overall you enjoyed your stay and that your room met your expectations. However our challenge is to meet the preferences of all our guests and unfortunately, this is not always possible. Nevertheless, if informed our team would have done their best to find a comfortable solution. Rest assured we have taken note of your concerns which we will use to identify opportunities for improvement. We sincerely hope we may have the pleasure of welcoming you back. Kind regards, General Manager