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Customer reviews Mallorca Deya (Adults recommended)

4,0

Based on 1944 reviews

5

58.0 %

4

13.9 %

3

9.5 %

2

5.9 %

1

12.7 %
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Miguel Ramos

There is 1 month on Google

1/5
I will never return to this hotel! My experience at Pierre & Vacances Mallorca Deya was a complete disappointment and a waste of money.

From the very first moment, the service left much to be desired. The cleaning staff looked at us with annoyed expressions, as if the guests were a burden instead of people who should be treated with kindness and respect. Furthermore, the cleaning was very poor: they didn't clean properly and even took our towels away without leaving us with new ones, which was completely unacceptable.

The apartment was also unsuitable for a comfortable stay. There were very few pots and pans available for cooking, making it almost impossible to use the kitchen as it was supposed to be used.

The bathroom was one of the worst problems: it was broken and had a leak that ended up flooding the entire floor; it looked like a swimming pool inside the apartment. A very uncomfortable, unhygienic, and potentially dangerous situation that demonstrates the lack of maintenance of the place.

The terrace was also a huge disappointment. The heat coming from the air conditioning system or the outdoor unit was unbearable; You'd literally start sweating after just two seconds outside. Plus, the terrace light never turned off, making it impossible to comfortably enjoy the space, especially at night.

For the price we paid, we expected a clean, comfortable, and well-maintained place, but instead we received terrible service, dilapidated facilities, and a very unpleasant experience.

I wouldn't recommend this hotel to anyone looking for a relaxing holiday in Mallorca. There are much better options where guests are treated with respect and where the quality of the stay is genuinely valued.
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Teresa

There is 1 month on Google

4/5
The location is a bit out of the way, but it works somehow. Out of the way because parking nearby is difficult.
The service at reception is adequate; it's fine, nothing special. They offer a luggage storage room, but it's a shared room for anyone who wants to use it, so it's best to have padlocks handy.
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Megan Hunter

There is 1 month on Google

5/5
lovely staff , very helpfull clean rooms
Review 2026-08-19 14:12:18

Dear Megan,
Thank you for taking the time to review your stay.

We are delighted that you enjoyed friendly service from our team and found your accommodation fresh and tidy.

We look forward to welcoming you back in the future.
Best wishes,

General Manager

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Carmen Cairns

There is 1 month on Google

5/5
Very nice staff and clean room
Review 2026-08-19 14:12:17

Dear Carmen,
Thank you for taking the time to review your stay.

We are glad our team made you feel welcome and that you found your room clean and comfortable.

We look forward to seeing you again in the future.
Best regards,

General Manager

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