It's the ugliest place I have ever stayed at.
I booked a studio for 1 person.
It's a tiny space without any terrace or balcony. Looks like a cave with 2 ugly dirty windows.
For sure on its Web site, you can not find photos of this room.
I am so shocked by its appearance...
Review 2022-11-24 09:55:43
Hello Mariia Kryvulia,
We are sorry to read that you did not enjoy your stay in our park and we apologize for that experience.
At Pierre et Vacances, our promise is to offer you an exceptional experience, this is why we give a particular attention to your feedback, especially when we do not meet the expectations of our customers.
Thank you for taking the time to bring your comment to our attention. This will help us to improve the quality of our services.
Dirty , drain smell in bathroom, hair on floor, air conditioning very week and now broken, reception said directrice of the hotel is coming the other receptionist keeps shaking his had when asked when the AC be working. Furniture veery old & run down. Won’t used again, it is spoiling our holidays unfortunately paid in advance other wise we have left this poor hotel. I am amazed it is rated 4 stars it should be no stars
Review 2022-08-11 09:47:26
Hello Karim Mansouri,
We are sorry to read that you did not enjoy your stay in our residence and we apologize for that experience.
At Pierre & Vacances, our promise is to offer you an exceptional experience, this is why we give a particular attention to your feedback, especially when we do not meet the expectations of our customers.
Thank you for taking the time to bring your comment to our attention. This will help us to improve the quality of our services.
It was dirty
Cockroach in bathroom
Air conditioning blowing warm air when we arrived and has since broken down completely and reception have no idea when it will be repaired. We have another 2 weeks here and if not already paid for (3 week stay) we would be long gone. Will never come back.
Review 2022-09-21 10:49:31
Hello CJ Mansouri,
We are sorry to read that you did not enjoy your stay in our residence and we apologize for that experience.
At Pierre & Vacances, our promise is to offer you an exceptional experience, this is why we give a particular attention to your feedback, especially when we do not meet the expectations of our customers.
Thank you for taking the time to bring your comment to our attention. This will help us to improve the quality of our services.
The great thing about this hotel is the location. It is across the road from the beach, food, and bars. The mall is about a .75mi walk down the boardwalk. The rooms are spacious with a kitchenette and family friendly.
Now for the things that are below average:
1) You have to put all the sheets/pillowcases on your bed.
2) There are no towels or umbrellas for the pool. You have to bring your own.
3) Reception is only there for a very short amount of time, but they are nice and helpful when they are there.
4) You only get one roll of tp.
5) You must strip your own bed and fold up everything, sort your trash, and do the dishes before checking out.
6) Premises are run down and old.
7)AC works poorly.
8) If you have to check out before 8am no one will be there.
This place is advertised as a luxury hotel near their entrance, but it is more like a DIY place.
Overall, it was good for the location. I would stay again, but probably not with kids. Too much to do in terms of housekeeping.
Review 2022-07-01 15:03:49
Hello Linsay Culver,
Thank you for your comment, we are pleased to read that you enjoyed your stay in our residence.
Your feedback is very important to improve the quality of our services. Be sure that it will be forwarded to our guests relation department.
Mariia Kryvulia
il y a 2 months sur
Google
It's the ugliest place I have ever stayed at.
I booked a studio for 1 person.
It's a tiny space without any terrace or balcony. Looks like a cave with 2 ugly dirty windows.
For sure on its Web site, you can not find photos of this room.
I am so shocked by its appearance...
Hello Mariia Kryvulia,
We are sorry to read that you did not enjoy your stay in our park and we apologize for that experience.
At Pierre et Vacances, our promise is to offer you an exceptional experience, this is why we give a particular attention to your feedback, especially when we do not meet the expectations of our customers.
Thank you for taking the time to bring your comment to our attention. This will help us to improve the quality of our services.
Kind regards,
The Pierre & Vacances team
Luiz Nielsen
il y a 3 months sur
Google
Nice spacious appartement, a bit worn down but near the marina and Nice airport, private and easy parking.
A great place to stay if you want to explore near by cities like Nice, Monaco, Cannes and Menton.
Hello Luiz Nielsen,
Thank you for your comment, we are pleased to read that you enjoyed your stay in our residence.
Your feedback is very important to improve the quality of our services. Be sure that it will be forwarded to our guests relation department.
We look forward to seeing you in our residences!
The Pierre & Vacances team
Karim Mansouri
il y a 5 months sur
Google
Dirty , drain smell in bathroom, hair on floor, air conditioning very week and now broken, reception said directrice of the hotel is coming the other receptionist keeps shaking his had when asked when the AC be working. Furniture veery old & run down. Won’t used again, it is spoiling our holidays unfortunately paid in advance other wise we have left this poor hotel. I am amazed it is rated 4 stars it should be no stars
Hello Karim Mansouri,
We are sorry to read that you did not enjoy your stay in our residence and we apologize for that experience.
At Pierre & Vacances, our promise is to offer you an exceptional experience, this is why we give a particular attention to your feedback, especially when we do not meet the expectations of our customers.
Thank you for taking the time to bring your comment to our attention. This will help us to improve the quality of our services.
Kind regards,
The Pierre & Vacances team
CJ Mansouri
il y a 5 months sur
Google
It was dirty
Cockroach in bathroom
Air conditioning blowing warm air when we arrived and has since broken down completely and reception have no idea when it will be repaired. We have another 2 weeks here and if not already paid for (3 week stay) we would be long gone. Will never come back.
Hello CJ Mansouri,
We are sorry to read that you did not enjoy your stay in our residence and we apologize for that experience.
At Pierre & Vacances, our promise is to offer you an exceptional experience, this is why we give a particular attention to your feedback, especially when we do not meet the expectations of our customers.
Thank you for taking the time to bring your comment to our attention. This will help us to improve the quality of our services.
Kind regards,
The Pierre & Vacances team
Linsay Culver
il y a 7 months sur
Google
The great thing about this hotel is the location. It is across the road from the beach, food, and bars. The mall is about a .75mi walk down the boardwalk. The rooms are spacious with a kitchenette and family friendly.
Now for the things that are below average:
1) You have to put all the sheets/pillowcases on your bed.
2) There are no towels or umbrellas for the pool. You have to bring your own.
3) Reception is only there for a very short amount of time, but they are nice and helpful when they are there.
4) You only get one roll of tp.
5) You must strip your own bed and fold up everything, sort your trash, and do the dishes before checking out.
6) Premises are run down and old.
7)AC works poorly.
8) If you have to check out before 8am no one will be there.
This place is advertised as a luxury hotel near their entrance, but it is more like a DIY place.
Overall, it was good for the location. I would stay again, but probably not with kids. Too much to do in terms of housekeeping.
Hello Linsay Culver,
Thank you for your comment, we are pleased to read that you enjoyed your stay in our residence.
Your feedback is very important to improve the quality of our services. Be sure that it will be forwarded to our guests relation department.
We look forward to seeing you in our residences!
The Pierre & Vacances team