Customer reviews Sainte-Luce

4.2

Very good

1723 reviews

48.5 %

33.6 %

9.3 %

4.8 %

3.8 %

Kathleen Broche (Kitkat)

il y a 1 month sur G_Google Google

5/5

The grounds are absolutely beautiful, I truly enjoyed my stay there. I especially wanted to thank the evening staff of the plantation restaurant. Annie and her colleagues went above and beyond to celebrate my daughter’s birthday. We will cherish this moment forever. Thank you ??

Marie-Françoise Minniti

il y a 4 months sur G_Google Google

5/5

Top

Román A. De Lara J.

il y a 4 months sur G_Google Google

4/5

Pierre et Vacances Resort in Saint Luce offers a truly wonderful experience. The location is absolutely ideal, providing easy access to the beautiful beach just steps away. The gardens are meticulously maintained, creating a serene and picturesque environment that adds to the resort's charm.

However, the rooms could use some improvement. While they are comfortable, updating the decor and amenities would elevate the overall experience. Despite this, the resort's excellent location and stunning gardens make it a great choice for a relaxing getaway.

Kestutis Povilauskas

il y a 5 months sur G_Google Google

1/5

Avoid! Old, run down property. Everything you touch is falling apart. Staff is rude.

Review 2025-02-17 09:27:59

We’re sorry to hear that your experience did not meet expectations. Maintaining our property and providing friendly service are our priorities, and we regret that we fell short during your stay. Your feedback is important to us, and we will share it with our team to ensure improvements are made. We appreciate you taking the time to share your thoughts.

The Pierre & Vacances Team

Laszlo Szabo

il y a 5 months sur G_Google Google

3/5

Very nice location with a great garden. Unfortunately the rooms are not in good shape. The telephone didn’t work at all despite we asked the reception several times to fix it. The terrace door went wrong twice causing the airco down.

Review 2025-02-17 09:08:48

Thank you for sharing your feedback. We're glad you enjoyed our beautiful location and garden. However, we're truly sorry to hear about the issues you faced with the room, including the telephone and terrace door. This is not the experience we want our guests to have, and we sincerely apologize for any inconvenience caused. Your comments have been shared with our team to ensure improvements are made. We appreciate your input and hope to welcome you again for a better stay in the future.

The Pierre & Vacances Team