(Translated by Google) Dear Ayman,
Thank you very much for your magnificent evaluation after passing through our Pierre & Vacances Empuriabrava Marina.
We are glad that your stay in our facilities was satisfactory. We strive daily to provide the best service to our guests and comments like yours are, without a doubt, the greatest incentive to continue doing so.
Gerente general
(Original)
Estimado Ayman,
Muchas gracias por su magnífica valoración tras su paso por nuestro Pierre & Vacances Empuriabrava Marina.
Nos alegramos de que su estancia en nuestras instalaciones fuera satisfactoria. Nos esforzamos a diario por brindar la mejor de las atenciones a nuestros huéspedes y comentarios como el suyo son, sin duda, el mayor aliciente para seguir haciéndolo.
The apartment were no clean. Not well maintained. The room too small. The space between the bed and the window was very narrow. The TV roo small on the sitting room. The sofa uncomfortable. We did not like the apartment. No parking provide for customers. Extra fee for everything. I will no recomend the hotel
Review 2022-10-24 07:51:21
Dear Elena,
Thank you for sharing your opinion following your recent experience at Pierre & Vacances Empuriabrava Marina.
We are so sorry to know that your recent stay with us didn't meet your expectations and regret that you felt your apartment wasn’t up to the standard you've come to expect from us. Please do not hesitate to bring any issues or concerns to our attention at the time, so that we may take action.
We do have apartments of different sizes, next time please let us know and we will look into finding one that better suits your needs, depending on availability.
We are equally sorry you felt the sofa bed was not as comfortable as you would have liked and we will be assessing the situation.
Regarding any extra charges, please know that all this information is included on our website and all other booking sites.
We value your feedback which assists us in highlighting areas for us to improve; please be assured that your comments have been duly noted.
Ayman Benmaazouz
il y a 2 months sur
Google
😃😃
(Translated by Google) Dear Ayman,
Thank you very much for your magnificent evaluation after passing through our Pierre & Vacances Empuriabrava Marina.
We are glad that your stay in our facilities was satisfactory. We strive daily to provide the best service to our guests and comments like yours are, without a doubt, the greatest incentive to continue doing so.
Gerente general
(Original)
Estimado Ayman,
Muchas gracias por su magnífica valoración tras su paso por nuestro Pierre & Vacances Empuriabrava Marina.
Nos alegramos de que su estancia en nuestras instalaciones fuera satisfactoria. Nos esforzamos a diario por brindar la mejor de las atenciones a nuestros huéspedes y comentarios como el suyo son, sin duda, el mayor aliciente para seguir haciéndolo.
General Manager
Elena Navarro
il y a 3 months sur
Google
The apartment were no clean. Not well maintained. The room too small. The space between the bed and the window was very narrow. The TV roo small on the sitting room. The sofa uncomfortable. We did not like the apartment. No parking provide for customers. Extra fee for everything. I will no recomend the hotel
Dear Elena,
Thank you for sharing your opinion following your recent experience at Pierre & Vacances Empuriabrava Marina.
We are so sorry to know that your recent stay with us didn't meet your expectations and regret that you felt your apartment wasn’t up to the standard you've come to expect from us. Please do not hesitate to bring any issues or concerns to our attention at the time, so that we may take action.
We do have apartments of different sizes, next time please let us know and we will look into finding one that better suits your needs, depending on availability.
We are equally sorry you felt the sofa bed was not as comfortable as you would have liked and we will be assessing the situation.
Regarding any extra charges, please know that all this information is included on our website and all other booking sites.
We value your feedback which assists us in highlighting areas for us to improve; please be assured that your comments have been duly noted.
We hope to see you again.
Best regards,
General Manager
JOHN DELANEY
il y a 5 months sur
Google
TOP CLASS
Dear John,
We appreciate that you took the time to share your feedback.
We are pleased to know that you had a good stay with us.
We look forward to the pleasure of welcoming you back on your next visit.
Best wishes,
General Manager
Theo P.
il y a 6 months sur
Google
Super Location
Dear Theo,
We are grateful for this kind review about your recent stay.
It's great to know that our location met your needs.
We look forward to the pleasure of welcoming you back on your next visit.
Best wishes,
General Manager
jez zza
il y a 8 months sur
Google
Great service with nice views on the canal
Dear Jez,
We are grateful for this kind review about your recent stay.
Your kind comments encourage our team to continue upholding our high standards and make every guest's experience an exceptional one.
We look forward to welcoming you back.
Best regards,
General Manager