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Customer reviews Hotel Drago Park

4.0

Very good

2122 reviews

5

42.9 %

4

30.7 %

3

13.3 %

2

5.5 %

1

7.3 %
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Braulio Ales

There is 4 weeks on Google

3/5
I've been at the hotel for two days and the whole thing about getting a sunbed in the morning is insane. I came here to disconnect and enjoy a vacation I've been waiting for for months, and I have to get up at 7 am otherwise there's no way to get anything to be able to use the pool. The umbrellas are awful, so dirty and broken. The furniture is a disaster, and it's not like the hotel is cheap.
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Ana M Gil

There is 4 weeks on Google

3/5
Spacious room, needs a bit more cleaning.
We were given a room where the terrace door didn't close, and there were tiny ants everywhere.
If you want a good spot by the pool, you have to get up around 6 a.m., otherwise you won't get one.
The buffet was quite varied, but the dinner times were a bit tight.
You have to arrive early for the evening shows, otherwise you won't get a seat. The location isn't the best, as it's quite far from everything; Isla de Lobos is an hour away by car.
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Claire McCormick

There is 1 month on Google

5/5
Staff helpful and friendly

Rooms clean tidy, as shown in hotel photos, beds comfortable. Excellent blackout curtains perfect for kids naps.

Kids club staff are great, activities throughout day and excellent mini disco.

Pool and toilet/shower facilities are good clean and tidy.
Only negative is
Sun loungers, few varieties some are better than others. Some of them fabric has stretched and could be replaced. During our stay there were signs stating no towels or claiming sunbeds until 0800 otherwise towels will be removed. This never happened. Other guests were up early around 0600 putting towels down. Most days we never managed to obtain sunbed. We actually used the grass patch near kids pool.
The hotel has lots of space around the pool and could easily purchase more sunbeds without it becoming over crowded.

Location 20mins walk to beach. Not many good quality shops or restaurants around hotel. Few gift shops and mini markets. Spar supermarket 25mins away (pushing buggy).

We have a lovely stay for the price we paid and would return.
Review 2026-08-21 15:20:40

Dear Ms. Mccormick,
Thank you for taking the time to share your experience of staying with us.

We are delighted that you found our team attentive throughout your stay. It is also wonderful that you appreciated the cleanliness and comfort of your accommodation, particularly the comfort of the beds and blackout curtains that made nap time perfect for your children.

However, while we are glad the pool facilities met your expectations, we understand that the poolside arrangements weren't quite what you were hoping for. We are sorry for the inconvenience you experienced with the seating availability and appreciate your feedback regarding the enforcement of our guidelines.

Nonetheless, we are thrilled that your children had such a great time with our kids club team and enjoyed the daily activities and mini disco. Your positive comments about the value for money and your willingness to return mean a great deal to us.

We look forward to seeing you again in the future.
Kindest regards,

Guest Manager

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Twins Barber

There is 1 month on Google

5/5
Andrés, the waiter from Seville, was very friendly and attentive to us; it's a pleasure to meet people like him!
Review 2026-08-22 10:11:16

Estimado Sr. Barber,
Al recibir su valoración nos invade un sentimiento de alegría por haberle garantizado una experiencia tan positiva.

Nos alegra mucho que haya disfrutado de la atención que le brindó nuestro equipo, y en especial Andrés. Nos esforzamos a diario por ofrecer a cada huésped un trato cercano y cordial para que su estancia sea memorable.

Recibir valoraciones positivas sobre la amabilidad y dedicación de nuestro personal es siempre una satisfacción para todos los que formamos parte de Hotel Drago Park by Pierre & Vacances. Saber que se sintió tan bien atendido nos motiva a seguir trabajando con la misma ilusión cada día.

Esperamos darle la bienvenida de nuevo en nuestro hotel en un futuro próximo para ofrecer otra fantástica estancia.
Atentamente,

Guest Manager

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T Robinson

There is 1 month on Google

3/5
Great place only big down is there are not enough sun beds or umbrellas fir everyone. I'd say at least half the sunbeds here are broken and probably more then half of the umbrellas.
Such a shame I would have given it 5 star but just too hot to be in the sun ? all the time
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