Residence Estartit Playa
€ 90
1 night from 11/04 to 12/04

Customer reviews Estartit Playa

4.2

Very good

1293 reviews

5

48.7 %

4

34.3 %

3

9.6 %

2

3.3 %

1

4.0 %

Matty

il y a 4 weeks sur Google

4/5
The room was great, and I can’t fault the pool either - location is great too within just a few minutes of bars / restaurants.

We did have a problem with the air con not working - but after a visit from the maintenance team that was sorted quickly.

Cleaners refused to come in the room - not sure whether it was religious reasons (men being in our room) but we didn’t see them once - when some fresh towels would have been nice. Maybe just a pick up station for towels would be a benefit - or some cleaners who are fine cleaning male rooms.

Overall a good experience though, but cleaning along with no bar on the resort was a little disappointing - though still a really high standard overall!
Review 2024-09-09 11:54:07

Dear Matty,
Thank you for sharing your opinion after your recent stay at Pierre & Vacances Estartit Playa.

We are delighted that you enjoyed the room and the pool facilities at our residence. It is wonderful that the prompt response from our maintenance team resolved the air conditioning issue to your satisfaction.

We apologize for any misunderstanding regarding our housekeeping services. Our team follows a specific schedule to ensure the comfort and privacy of all our guests, towels and bedlinen being changed every 4 days. Furthermore, while we understand your disappointment regarding the absence of a bar within the resort, we hope the variety of dining options in the vicinity provided pleasant alternatives.

Thank you again; we would love to welcome you back on a future occasion.
Best wishes,


Estartit Playa team

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Antoni

il y a 1 month sur Google

4/5
Great location, 10 mins from L'Estartit centre and plenty of amenities close by including a good supermarket with a bakery just across the road.

Rooms were spacious, modern and clean on arrival. Most cutlery, glasses, plates etc were provided. There are several buildings under the same name so mileage may vary on the condition of the other buildings (we were in building 4).

The rooms were not cleaned once during our 7 night stay for some reason. Not sure if we missed something such as needing to inform reception that you wanted a clean room, towels, bedding etc. We instead had to source our own clean towels and other essentials such as toilet paper.

Both pools were good and clean although maybe a bit small so will likely get busy at peak times/dates.

No on-site bar for drinks etc. Plenty of good places local but we found this to be a miss.
Review 2024-09-03 12:52:15

Dear Antoni,
We would like to thank you for your feedback about your experience at Pierre & Vacances Estartit Playa.

We are pleased that you appreciated the spacious, modern, and clean accommodations in our residence, as well as the ample amenities nearby, including the supermarket with a bakery just across the street.

We apologize for certain aspects of your stay falling short of your expectations. Our apartments are not serviced daily though there is a change of towels and bed linen every 4 days. Moreover, while our pools are designed for relaxation and enjoyment, they can become popular during peak times. Finally, we understand the absence of an on-site bar may have been a disappointment, but there are plenty of excellent options within walking distance.

The entire team hope that we may have the pleasure of seeing you again in the future.
Kind regards,


Estartit Playa team

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emily verzaal

il y a 1 month sur Google

4/5
It was okay, enjoyed l'estratit. Pool was underwhelming, shower head wasn't pleasant. Elevator and halls were a little icky
Review 2024-08-13 08:59:43

Dear Emily,
Thank you for taking the time to share your review about your recent stay at Pierre & Vacances Estartit Playa.

We are delighted that you enjoyed L'Estartit and the unique charm it offers. Hoewever

However, we apologize for any inconvenience regarding the elevator and assure you that we will be taking your comment into account when making improvements in the future.

We hope you will give us another chance to provide you with a better experience in the future. Kind regards,


Estartit Playa team

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Bob Van brummelen

il y a 3 months sur Google

5/5
Top
Review 2024-06-21 15:52:24

Dear Bob,

We would like to thank you for your nice review. It is good to know that you really enjoyed your holidays with us.

We would be delighted to welcome you back.
Take care,


Estartit Playa team

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Bob van brummelen

il y a 3 months sur Google

5/5
Top
Review 2024-06-18 08:51:54

Dear Bob,
Thank you for such a positive review.

It is good to know that you really enjoyed your holidays with us.

We would be delighted to welcome you back.
Take care,


Estartit Playa team

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