Customer reviews Hotel Costa Málaga (Adults recommended)

3.8

Good

2598 reviews

38.1 %

28.7 %

17.1 %

6.2 %

9.9 %

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Philip Cotterill

There is 1 week on G_Google Google

4/5

We stayed Monday to Friday, we were checked in by a wonderful woman named Pilar who went above and beyond, to ensure we had a great experience. Pilar is truley an asset to the team and deserves to be recognised.

Review 2026-07-06 07:11:00

Dear Philip,
It was a pleasure to receive your kind feedback.

We are delighted that Pilar provided such a warm welcome and helped make your stay enjoyable. Her dedication reflects our team's commitment to creating memorable experiences for every guest.

We hope you also appreciated our convenient location near Torremolinos' vibrant center and the beach, perfect for exploring Andalusian culture between relaxation moments.

We look forward to welcoming you back.
Best wishes,

DEPUTY MANAGER

Johnny Wilson-Torres

There is 1 week on G_Google Google

5/5

Right across from the beach beautiful scenery

Review 2026-07-04 16:16:05

Dear Johnny,
Thank you for positively reviewing your visit.

We are thrilled you chose our hotel for your stay and enjoyed our prime location.

We look forward to welcoming you again.
Best wishes,

DEPUTY MANAGER

jmtt

There is 1 week on G_Google Google

3/5

I chose this hotel for location , and it was perfect , the room was on the 11th floor with a huge terrace covered in bird mess , too hot to use in the day and no shade from the sun , curtains had to be closed all day to avoid the sun blaring in . The A/C was good although on the 2nd night a horrible smell coming through it for the night , was checked out by maintenance who agreed but did very little . The door on a few rooms on this level failed to work and had to replace room cards a few times and was pretty much suggested that it’s because I had kept my key next to my phone which I had not . The lady servicing the room was the best and so friendly and efficient . I did not use the pool or area as was always pretty full with many drunk and loud tourists . Not the hotel for me but as mentioned location great !

Review 2026-07-04 08:11:00

Dear Guest,
We appreciate your candid feedback.

We are delighted to hear your kind words about our housekeeping team, whose dedication to service we take great pride in.

However, we are sincerely sorry that some aspects of your stay did not meet your expectations. Our maintenance team is always prepared to resolve technical issues swiftly, and we regret any inconvenience experienced with room access. We also aim to maintain a tranquil atmosphere in our shared spaces and will consider your feedback in our ongoing evaluations.

It is wonderful to know our central location allowed you to enjoy Torremolinos’ vibrant charm and proximity to local attractions.

We would love to have you return for another pleasant stay.
Best regards,

DEPUTY MANAGER

Daniel Peimbert

There is 1 week on G_Google Google

3/5

The hotel is not a 4-star hotel. More like a 3-star being generous. To management: please fix the air conditioning. There is a funny smell as soon as you enter the hotel. The hallways are extremely warm and uncomfortable. The elevators are old and need maintenance. The parking nightmare, oh well. The parking is located across the hotel in a dungeon. The stalls are so tiny that only one care can fit, however, they seem to think that 2 small cars can fit. Totally creepy, and sketchy. Having your hotel guests go through that is unacceptable. Better say that the hotel has no parking. On top of that, is $18 euro per day. You also need to pay a “deposit” of $40.00 to get a remote to open the parking door. The signage is lacking and very dark. Lastly, and the cherry on top is the extra $4.00 charge per night to use the safety box in the room. Yes, you heard right. I had never seen this in a “4-star” hotel. That is a money grab flat out. Management: please provide the rationale for charging to use the safety box in the room. The give you a code (1234) to use it. Never again we are staying at your hotel. Many thing need improvement. The housekeeper, restaurant, and front desk staff were pleasant.

Review 2026-07-01 07:11:04

Dear Daniel,
We appreciate you letting us know about your recent visit.

We are pleased to know our housekeeping, restaurant, and front desk teams contributed positively to your experience. Their dedication to attentive service remains a priority, and we will share your kind words with them.

That said, we deeply regret that your stay did not meet your expectations. We take note of your feedback regarding room comfort, parking facilities, and service charges. Our parking arrangements aim to provide convenience, and we regret any frustration caused by the safety deposit fee, which aligns with our operational standards for supplementary services.

We appreciate your valuable input and hope to welcome you back for a more comfortable stay in the future.

DEPUTY MANAGER

Jamie Fletcher

There is 3 weeks on G_Google Google

4/5

Decent hotel and in a good location. Would personally have this a me a 3 start. Sound proofing could be a little better, especially when taking into account they have music playing in the roof top bar. Should really scrap the day beds round the pool for 50euros never saw anyone use them and took up valuable lounger space.

Review 2026-06-29 08:15:00

Dear Jamie,
We appreciate you sharing your comments with us.

We are glad you found our accommodations comfortable and appreciated our central location in Torremolinos.

That said, we sincerely regret that some aspects of your stay did not meet your expectations. We will review your comments about ambient noise levels and poolside arrangements to better balance guest preferences. Our team remains available to assist with room selections for optimal tranquility during future visits.

Nonetheless, we hope you enjoyed being moments away from Bajondillo Beach and exploring the vibrant San Miguel Street during your stay.

We hope to have the opportunity to welcome you again.
Best wishes,

DEPUTY MANAGER