Dear Jayne,
We would like to thank you for your feedback about your experience at Pierre & Vacances Benalmadena Principe.

We are delighted to read about your exceptional experience at our establishment.

The pristine condition of our accommodations reflects our commitment to excellence. Your appreciation of our fully-equipped residences, particularly the convenience of the laundry facilities, brings us great satisfaction. The dedication of our reception personnel and housekeeping team consistently ensures a superior level of service. The strategic placement of our establishment, mere steps from the shoreline, further enhances the comfort of your stay.

We look forward to seeing you again.
Kind regards,

Dear Pablo,
Thank you for this review about your stay with us at Pierre & Vacances Benalmadena Principe.

Your appreciation of our well-appointed accommodations brings us great satisfaction. The self-catering facilities, including the modern appliances and convenient laundry equipment, ensure a comfortable home-away-from-home experience. The spacious terrace, accessible from both the living area and bedroom, provides a delightful outdoor extension to your living space.

However, we sincerely apologise if the housekeeping schedule did not align with your expectations for your extended stay. Our standard protocol includes complimentary cleaning every four nights starting from the fifth day, with additional services available upon request.

Nevertheless, we are delighted that you found our residence to be an excellent value, particularly given our prime location near the beachfront, local shops and dining establishments. The tranquil atmosphere and our saltwater swimming pool with abundant sunbathing areas contribute to creating a relaxing environment for our guests.

The entire team hope that we may have the pleasure of seeing you again in the future.
Kind regards,

Rocío Santiago, Deputy Manager

Dear Zakir Ahmed,
We are grateful for your feedback.

We appreciate your recognition of the advantageous setting, which places our residence in a lively and convenient part of Benalmádena, just a short distance from the beach and local amenities.

However, your comments on the apartment condition are noted. While some of our accommodations show characteristics typical of their construction period, they are fully equipped and well maintained to provide a comfortable stay for guests. We appreciate that preferences for accommodation style vary among visitors.

We hope you were able to appreciate the benefits of our excellent location close to the centre and the beautiful coast during your stay.

It would be a pleasure to have you return on another occasion.
All the best,

Rocío Santiago, Deputy Manager

Dear Gillian,
We are grateful for your feedback.

We are delighted that you appreciated the fully equipped apartments, complete with a dishwasher, washing machine, and kitchen essentials. It’s wonderful to hear that our self-catering facilities contributed to your comfortable stay. We regret any inconvenience caused by the deposit requirement not being communicated clearly prior to your arrival. Please know that this deposit is a standard preauthorization on credit card (no cash) to ensure the accommodation remains in optimal condition, and it is fully refunded upon departure if no issues arise. We are reviewing our processes to ensure all guests receive this information upfront.



Finally, we’re thrilled you enjoyed our prime location just 200 meters from the beach and found the room size accommodating for your needs.

We would love to welcome you back on a future occasion.
Kind regards,

Rocío Santiago, Deputy Manager

Dear Laurence,
Thank you for sharing your feedback with us.

It is wonderful to hear that your stay at Pierre & Vacances Benalmadena Principe was enjoyable.

We are delighted that you appreciated the relaxed ambiance and the bar, a popular spot by the pool, which offers a refreshing complement to our prime location just 200 meters from the beach. While the bar is externally managed, we are thrilled it contributed positively to your experience.

We look forward to welcoming you back for another memorable stay.

Best regards,

José Luis Saíz
Director General / General Manager