Dear Oonagh,

Thank you for taking the time to share your detailed feedback. We’re glad to hear you enjoyed our convenient location, nearby amenities, and the apartment facilities such as the fridge and balcony.

We also appreciate your constructive comments regarding the beds, balcony seating, and the check-in experience.
We’re truly sorry for any inconvenience caused, especially during a difficult time for you and your family.

Your observations have been shared with our team so we can continue improving our service. It’s wonderful to know you’ve chosen to return next year, and we look forward to welcoming you back and making your next stay even more comfortable.

Please feel free to contact us privately so we can assist in preparing your booking for next year.



Rocío Santiago, Deputy Manager

Dear Neves,
We would like to thank you for your feedback about your experience at Pierre & Vacances Benalmadena Principe.

We are delighted that your stay at Pierre & Vacances Benalmadena Principe exceeded your expectations.

Your appreciation of our establishment's prime coastal position makes us proud. The convenient proximity to the shoreline truly enhances the holiday experience. We are also pleased that you found our residence welcoming for families, as creating a comfortable environment for all our guests remains one of our main priorities.

Thank you again; it would be a pleasure to have you return. Best regards,

José Luis Saíz
Director General / General Manager

Dear Guest,

Thank you for taking the time to share your feedback about your stay with us.

We appreciate your comments about the spacious accommodations and the swimming pool dimensions.



However, we are sorry that some aspects of your stay did not meet your expectations. We sincerely apologize for any inconvenience you experienced with the accommodation upkeep and pool maintenance. Our team is always available on-site to promptly address any concerns and ensure your comfort during your stay. Regarding the security deposit, this measure helps us maintain our quality standards for all guests, and the information is available on our booking platforms.

We hope to have the opportunity to welcome you back for a more satisfying experience.

Best regards,

Rocío Santiago, Deputy Manager

Dear Natasha,
Thank you for taking the time to share your feedback with us.

We truly value your perfect rating of your stay at Pierre & Vacances Benalmadena Principe.

Your satisfaction with your overall experience means a great deal to us and motivates our team to maintain these standards.

However, we regret learning about your experience at the pool area. Our staff members are always available to assist guests in finding suitable spots to unwind and relax.

We hope you managed to take advantage of our prime location, just 200 meters from the beach and close to the vibrant center of Benalmádena.

We look forward to welcoming you back for a more relaxing experience.
Best regards,

José Luis Saíz
Director General / General Manager

Dear John,
Thank you for taking the time to share your experience with us.

We are delighted that your stay at Pierre & Vacances Benalmadena Principe met your expectations.

The strategic positioning of our residence allows guests to benefit from the proximity to essential amenities, transportation links and the seashore. Our dedicated team members take pride in creating a welcoming atmosphere, maintaining the premises to high standards. The accommodation units provide comfort and convenience with their comprehensive furnishings and fully-equipped cooking facilities, allowing guests to feel at home during their stay.

We look forward to welcoming you back for another pleasant stay.
Best wishes,

José Luis Saíz
Director General / General Manager