Customer reviews Benalmádena Príncipe

4.2

Very good

1364 reviews

5

50.6 %

4

29.3 %

3

12.0 %

2

3.2 %

1

4.9 %

susan greenhow

fp_review_thereis 1 week fp_review_on Google

3/5
Pleased with apartment, Comfortable and clean although needs updated. Furniture well used. Needs new matress although cover protected it was very stained and disintegrated. Good location ,kitchen adequate,
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Jodie Poulton

fp_review_thereis 2 weeks fp_review_on Google

5/5
Rooms are basic but, very clean. Pool great no issues with sunbeds. Bar staff lovely. Kept our room until 2pm for extra €15. Central location near everything. Marina 25 min walk on front which is a nice walk.
Review 2025-08-31 20:13:53

Dear Jodie,

It’s wonderful to hear you enjoyed your stay at Pierre & Vacances Benalmadena Principe.

We’re thrilled our clean accommodations and well-maintained pool facilities met your expectations. Our team takes pride in delivering friendly service and flexible options like extended check-outs to enhance your experience. The central location truly lets guests explore everything Benalmadena offers, and we’re glad you found the marina stroll enjoyable.

We look forward to welcoming you back on a future occasion.
Best wishes,

José Luis Saíz
Director General / General Manager

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Kieran Maher

fp_review_thereis 2 weeks fp_review_on Google

3/5
good location, though it’s a bit far from the marina (taxis are easy to get nearby). The biggest downside was reception – check-in was very slow with long queues and only one staff member showing no urgency. Also, the €200 deposit can only be paid by card, which was frustrating. Otherwise it was pleasant stay
Review 2025-09-01 15:15:13

Dear Kieran,

Thank you for your review.

The prime location near Benalmádena's attractions clearly stood out during your stay, which aligns with many guests' experiences.

We've noted your observations about reception processes and payment methods, both of which we're addressing through operational reviews.

It was our pleasure to contribute to the enjoyable aspects of your Costa del Sol getaway through our apartment facilities.

We hope to have the pleasure of welcoming you again.

Kind regards,

Rocío Santiago, Deputy Manager

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Oonagh Lowe

fp_review_thereis 1 month fp_review_on Google

4/5
The location is great, there is a supermarket next door. Bars, restaurants and a coffee shops to the right when you come out of the apartment block. Everything in the apartment was grand good sized fridge. The beds are hard as a rock. Balcony a good size but only 2 chairs. The staff I feel could have been better especially after check-in was very slow and due to a death in the family we had to change our holiday from 10 nights to 7 and when we explained this to the receptionist when he asked us to pay for a better room he pretended to ring someone hung up then said no you have to pay. You don't have much interaction with the staff so I wouldn't let this out you off as we have booked to go back next year. We got our security deposit back as soon as we checked out.
Review 2025-08-14 09:14:14

Dear Oonagh,

Thank you for taking the time to share your detailed feedback. We’re glad to hear you enjoyed our convenient location, nearby amenities, and the apartment facilities such as the fridge and balcony.

We also appreciate your constructive comments regarding the beds, balcony seating, and the check-in experience.
We’re truly sorry for any inconvenience caused, especially during a difficult time for you and your family.

Your observations have been shared with our team so we can continue improving our service. It’s wonderful to know you’ve chosen to return next year, and we look forward to welcoming you back and making your next stay even more comfortable.

Please feel free to contact us privately so we can assist in preparing your booking for next year.



Rocío Santiago, Deputy Manager

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Soddy Neves

fp_review_thereis 1 month fp_review_on Google

5/5
Great place to stay close to the beach! Family friendly
Review 2025-07-27 20:14:43

Dear Neves,
We would like to thank you for your feedback about your experience at Pierre & Vacances Benalmadena Principe.

We are delighted that your stay at Pierre & Vacances Benalmadena Principe exceeded your expectations.

Your appreciation of our establishment's prime coastal position makes us proud. The convenient proximity to the shoreline truly enhances the holiday experience. We are also pleased that you found our residence welcoming for families, as creating a comfortable environment for all our guests remains one of our main priorities.

Thank you again; it would be a pleasure to have you return. Best regards,

José Luis Saíz
Director General / General Manager

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