Dear guest,
Thank you for this review about your stay with us at Pierre & Vacances Benalmadena Principe.

We are delighted that you found our hotel to be good value and appreciated the generous drink sizes provided.

Nevertheless, we apologize for any inconvenience you experienced regarding room service and the servicing of towels, toilet rolls, and bins. Please note that our apartments are equipped with a kitchen, allowing guests the convenience of self-service, which includes taking care of waste disposal. We understand that the absence of daily cleaning service may have been unexpected, and we are looking into improving our communication on these services. In regards to the bugs you mentioned, we take cleanliness very seriously, and although housekeeping is available once per stay and further for an extra charge, we will look into this matter promptly.

We hope you managed to take advantage of our prime location close to the beach and the lively center of Benalmádena during your stay.

We hope to have the pleasure of welcoming you back in the future.
Best regards,

José Luis Saíz
Director General / General Manager