Customer reviews Benalmádena Príncipe

4.2

Very good

1310 reviews

5

50.5 %

4

29.5 %

3

12.0 %

2

3.2 %

1

4.8 %

Syed Zakir Ahmed

il y a 1 week sur Google

4/5
Overall not a bad stay. Rooms dated and could do with renovation. Clean enough. Great location.
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Gillian Baxter

il y a 1 week sur Google

4/5
Good hotel and location. Rooms good size and as being self catering there was a washing machine, dishwasher, combi microwave, hob and fridge freezer and also a little set which contained washing up liquid etc. The only thing we didn't know before arriving was that a €200 deposit was required when we checked in. Make sure you take enough cash for this or you can leave your card details......all will be refunded if there is no damage, other than the deposit issue we had a fab week. ???
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Laurence Way

il y a 1 week sur Google

5/5
Low key but great. The bar is so good.
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Tomo Finn

il y a 1 week sur Google

4/5
Brilliant views and very close to everything would definitely recommend ?
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Jamee

il y a 1 month sur Google

2/5
Good Hotel for price, No room service, No one came to check for towels/toilet roll/bins emptying, However charge you €30 if you don’t take the bins out but there are no bins at the hotel so you have to walk across the street, Bugs all in the bedroom units, No nightlife, Hotel is surrounded by blocks of flats so no view of the beach and no sun till mid day.
Review 2025-04-23 08:51:43

Dear guest,
Thank you for this review about your stay with us at Pierre & Vacances Benalmadena Principe.

We are delighted that you found our hotel to be good value and appreciated the generous drink sizes provided.

Nevertheless, we apologize for any inconvenience you experienced regarding room service and the servicing of towels, toilet rolls, and bins. Please note that our apartments are equipped with a kitchen, allowing guests the convenience of self-service, which includes taking care of waste disposal. We understand that the absence of daily cleaning service may have been unexpected, and we are looking into improving our communication on these services. In regards to the bugs you mentioned, we take cleanliness very seriously, and although housekeeping is available once per stay and further for an extra charge, we will look into this matter promptly.

We hope you managed to take advantage of our prime location close to the beach and the lively center of Benalmádena during your stay.

We hope to have the pleasure of welcoming you back in the future.
Best regards,

José Luis Saíz
Director General / General Manager

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