Dear Adam,

Thank you for sharing your experience. We're glad to hear you enjoyed our great location, and we’re sorry that your stay didn’t fully meet your expectations.
We’d like to clarify that the upgrade you mentioned is specifically for a sea-view room, rather than for access to basic comforts. Regarding the pool, please note that November is usually a bit cooler in Málaga—though not too cold—which can slightly affect the water temperature. Even so, we appreciate your feedback and will review your comments to see where we can continue improving.
Thank you as well for referring to other guests’ experiences, as this helps us grow and better understand our visitors’ needs. We hope to have the opportunity to welcome you back and offer you a stay that feels truly enjoyable.

We hope to have the pleasure of welcoming you again.

Kind regards,

Rocío Santiago, Deputy Manager

Dear Dale,
Thank you for this great feedback about your recent stay at Pierre & Vacances Benalmadena Principe.

It's fantastic to hear you enjoyed your stay at Pierre & Vacances Benalmadena Principe.

We're delighted our team's attentive service and the peaceful atmosphere contributed to your positive stay. Our fully-equipped apartments aim to provide both comfort and convenience, and we're glad you appreciated the mid-stay refresh of your linens.

The entire team look forward to welcoming you back on a future trip.
Kind regards,

José Luis Saíz
Director General / General Manager

Dear Sam,
We appreciate that you took the time to share your feedback.

We appreciate your kind words about our team.

We hope you had the chance to experience our fully equipped apartments with private terraces during your stay.

We look forward to welcoming you back.
Best wishes,

José Luis Saíz
Director General / General Manager

Dear Shaun,
We are grateful for this kind review about your recent stay.

It is fantastic that you had such a great stay at Pierre & Vacances Benalmadena Principe.

We are delighted that you appreciated your spacious apartment and found the kitchen amenities like the washing machine and dishwasher helpful for your stay. Our team is glad to hear you found them friendly and supportive throughout your visit.

We hope you enjoyed the convenient location with the supermarket nearby and the variety of dining options just a short walk away.

We look forward to the pleasure of welcoming you back on your next visit.
Best wishes,

José Luis Saíz
Director General / General Manager