Very good
1437 reviews
Pilar Maldonado
il y a 1 week sur Google
Dear Pilar,
Thank you for taking the time to share your review about your recent stay at Pierre & Vacances Almería Roquetas De Mar.
We are delighted that your stay at Pierre & Vacances Almería Roquetas De Mar met your expectations.
We sincerely apologize for any misunderstanding regarding the final cleaning procedures. Our staff members are always available to provide clarification about our services and assist with any questions you may have during your stay.
We hope you had the opportunity to enjoy our excellent beachfront location and the spectacular views of the Mediterranean Sea.
We hope to welcome you back.
Best wishes,
Vladica Vlacic
il y a 8 months sur Google
Dear Vladica,
Cumplan las normas, gracias
Best regards,
Atención al Cliente, Guest Manager
Anja Vlačić
il y a 8 months sur Google
Dear Anja,
Thank you for sharing your opinion following your recent stay at Pierre & Vacances Almería Roquetas De Mar.
We understand your concern regarding the additional fee for waste disposal. Our policy aims to encourage guests to maintain the cleanliness of the apartments, which are equipped with all necessary amenities for a comfortable stay. Nonetheless, we empathize with your situation and would like to ensure that all our policies are communicated clearly at the time of booking and upon arrival to prevent any surprises. We appreciate you bringing this to our attention and we will strive to improve the clarity of our guest communications.
We hope to see you again.
Best regards,
Atención al Cliente, Guest Manager
José Sandín
il y a 9 months sur Google
Dear José,
We would like to thank you for your feedback about your experience at Pierre & Vacances Almería Roquetas De Mar.
We are pleased that you appreciated the spacious accommodations, exceptional cleanliness and the courteous demeanor of our team. It is wonderful that you enjoyed the family-friendly atmosphere, and found the environment surprisingly tranquil despite the presence of children.
We apologize for certain aspects of your stay falling short of your expectations. While we strive to provide a pleasant experience, we understand that the size of our swimming pool may not have met your needs, especially given the size of our complex. We appreciate your understanding that our facilities primarily include the pool and apartments, as advertised.
Nonetheless, we are delighted that you found our pricing to be convenient and that you enjoyed the proximity to beautiful beaches. We hope you were able to appreciate the stunning location near the longest promenade in Spain and the natural beauty surrounding us.
Abel García, General Manager
Álvaro Y.G.
il y a 10 months sur Google
Dear Álvaro,
We would like to thank you for this feedback about your experience at Pierre & Vacances Almería Roquetas De Mar.
We are delighted that your arrival was met with an impeccable reception and that the condition of our apartments exceeded your expectations.
It is wonderful to know that our close proximity to the sea and the preparation of the apartment for your summer visit, specifically the air conditioning being turned on prior to your arrival, contributed positively to your stay.
The entire team hope that we may have the pleasure of seeing you again in the future.
Kind regards,
Abel García, General Manager