Customer reviews Almería Roquetas de Mar

4.1

Very good

1437 reviews

5

47.0 %

4

31.5 %

3

10.9 %

2

4.2 %

1

6.5 %

Pilar Maldonado

il y a 1 week sur Google

5/5
Everything was ok. Basic clean apartment. The only thing I didn't understand is why we have to Streep the beds. That is not supposed to be in the cleaning service??
Review 2025-06-08 00:11:32

Dear Pilar,
Thank you for taking the time to share your review about your recent stay at Pierre & Vacances Almería Roquetas De Mar.

We are delighted that your stay at Pierre & Vacances Almería Roquetas De Mar met your expectations.

We sincerely apologize for any misunderstanding regarding the final cleaning procedures. Our staff members are always available to provide clarification about our services and assist with any questions you may have during your stay.

We hope you had the opportunity to enjoy our excellent beachfront location and the spectacular views of the Mediterranean Sea.

We hope to welcome you back.
Best wishes,

See more

Vladica Vlacic

il y a 8 months sur Google

1/5
They charged 60€ for not taking out one bag of trash, very rude and unpolite manager and receptionist. Laura and Anmar, such a shame.
Review 2024-09-19 11:51:16

Dear Vladica,

Cumplan las normas, gracias

Best regards,

Atención al Cliente, Guest Manager

See more

Anja Vlačić

il y a 8 months sur Google

1/5
they charged us $60 for not taking out 1 bag of trash
Review 2024-09-17 09:52:29

Dear Anja,
Thank you for sharing your opinion following your recent stay at Pierre & Vacances Almería Roquetas De Mar.

We understand your concern regarding the additional fee for waste disposal. Our policy aims to encourage guests to maintain the cleanliness of the apartments, which are equipped with all necessary amenities for a comfortable stay. Nonetheless, we empathize with your situation and would like to ensure that all our policies are communicated clearly at the time of booking and upon arrival to prevent any surprises. We appreciate you bringing this to our attention and we will strive to improve the clarity of our guest communications.

We hope to see you again.
Best regards,

Atención al Cliente, Guest Manager

See more

José Sandín

il y a 9 months sur Google

4/5
Ample rooms, exceptional cleanliness. Rather polite and overall nice staff.

The hotel belongs to a French chain, hence most of the clientele is French, plenty of opportunity to improve your language skills.

It’s kind of family oriented, yet the noise from boisterous children isn’t much of a problem, in point of fact it’s surprisingly quiet.

The views aren’t fantastic, our room faced the neighbouring (and rather underwhelming) golf course, still it’s quite close to beautiful beaches.

The only drawback: the swimming pool isn’t big enough for such a big hotel complex, and it felt kind of crammed.

In general terms, all you’re offered is really good, especially taking into account that the price is so convenient.

All in all, excellent hotel, very much recommendable.
Review 2024-08-19 10:51:15

Dear José,
We would like to thank you for your feedback about your experience at Pierre & Vacances Almería Roquetas De Mar.

We are pleased that you appreciated the spacious accommodations, exceptional cleanliness and the courteous demeanor of our team. It is wonderful that you enjoyed the family-friendly atmosphere, and found the environment surprisingly tranquil despite the presence of children.

We apologize for certain aspects of your stay falling short of your expectations. While we strive to provide a pleasant experience, we understand that the size of our swimming pool may not have met your needs, especially given the size of our complex. We appreciate your understanding that our facilities primarily include the pool and apartments, as advertised.

Nonetheless, we are delighted that you found our pricing to be convenient and that you enjoyed the proximity to beautiful beaches. We hope you were able to appreciate the stunning location near the longest promenade in Spain and the natural beauty surrounding us.




Abel García, General Manager

See more

Álvaro Y.G.

il y a 10 months sur Google

5/5
Our reception was impeccable, and so was the general state of the apartment. Perhaps, one may find the complex a bit far away from the actual town center, but, even so, the sea is just a stone's throw away. If visited during the summer, AC will be on before entry, which is very much appreciated.
Review 2024-08-13 11:55:12

Dear Álvaro,
We would like to thank you for this feedback about your experience at Pierre & Vacances Almería Roquetas De Mar.

We are delighted that your arrival was met with an impeccable reception and that the condition of our apartments exceeded your expectations.

It is wonderful to know that our close proximity to the sea and the preparation of the apartment for your summer visit, specifically the air conditioning being turned on prior to your arrival, contributed positively to your stay.

The entire team hope that we may have the pleasure of seeing you again in the future.
Kind regards,


Abel García, General Manager

See more
Please wait...