Dear Bárbara,
Many thanks for sharing your review.

It’s wonderful to hear about your experience with us.

We’re delighted Willie’s enthusiasm and dance skills contributed to your stay. Our animation team works hard to create memorable moments, and we’re thrilled you enjoyed their performances. Thank you for highlighting what makes our hotel special – we’ll be sure to share your kind words with the team.

We look forward to the pleasure of welcoming you back in the future.
Kind regards,

Abel García

Dear Seamus,

Thank you for taking the time to share your detailed feedback about your stay.

We are delighted that our team members made such a wonderful impression during your visit. Their warmth and enthusiasm truly enhance the experience of every guest who stays with us.



However, we regret that certain aspects of your stay did not align with your preferences. While our culinary team takes pride in creating authentic Mediterranean dishes, we understand that personal tastes vary. Our menu rotates weekly to include Mediterranean, Italian, Mexican and Turkish cuisines.



Nonetheless, we appreciate your comments about the cleanliness of our establishment. Maintaining pristine surroundings remains one of our top priorities.

We hope to have another opportunity to serve you in the future.

Best regards,

Atención al Cliente, Guest Manager

Estimada Francisca,
Le agradecemos que haya compartido su experiencia con nosotros.

Nos alegra enormemente que Willy haya sido de su agrado.

Esperamos que haya podido disfrutar de nuestra variada oferta gastronómica que sigue las recomendaciones nutricionales de la OMS durante su estancia.

Esperamos tener el placer de recibirle nuevamente.
Saludos cordiales,

Abel García

Estimada Carmen,
Le agradecemos que haya compartido su experiencia con nosotros.

Nos complace que haya mencionado a nuestro compañero Willy.

Esperamos que haya tenido la oportunidad de disfrutar de nuestra variada oferta gastronómica, que sigue las recomendaciones nutricionales de la OMS, durante su estancia.

Esperamos darle nuevamente la bienvenida pronto.
Saludos cordiales,

Abel García

Dear Andres,
Thank you for taking the time to share your experience with us.

We are delighted to read about your wonderful stay at Hotel Roquetas El Palmeral by Pierre & Vacances.

Your recognition of our team member and the quality of service brings us immense satisfaction. Our personnel strives to create memorable moments for each guest, and we are pleased that they succeeded in making your stay special.

We look forward to welcoming you back for another delightful experience.
Best regards,

Abel García