Dear Anita,
We appreciate that you took the time to share your experience with us.

We are delighted that you appreciated our good location, the availability of free parking, and our reasonable prices for snacks and drinks. It is wonderful to hear that you found our rooms clean and the beds comfortable, a testament to our dedication to providing a relaxing environment.

However, we are sorry that your stay did not fully meet your expectations. Regarding the unexpected charge on your card, we are thoroughly investigating this issue to prevent such an occurrence in the future and ensure transparency with our billing processes.

Nonetheless, we are pleased that you enjoyed the ample sunbeds and shade available at our pool area. Finally, it's great that you liked our proximity to the beach, enhancing the convenience of your stay.




Abel García, Manager

Dear Shea,
Thank you for such a positive review.

We are thrilled to hear that we exceeded your expectations and that you had a lovely stay with us. Our team works hard to provide a comfortable and enjoyable experience for all our guests, and it is always rewarding to receive such positive feedback.

It would be our pleasure to have you return on another occasion. Very best wishes,


Abel García, Manager

Muchas gracias por su excelente valoración sobre Hotel Roquetas El Palmeral by Pierre & Vacances.

Nos complace saber que su experiencia en Hotel Roquetas El Palmeral by Pierre & Vacances ha sido positiva y que ha valorado positivamente los esfuerzos de nuestro equipo. Siempre estamos dedicados a proporcionar un servicio de alta calidad y una estancia confortable para nuestros huéspedes.

A la espera de su regreso, aprovechamos para enviarle un cordial saludo,


Abel García, Director

Muchas gracias por su excelente valoración sobre Hotel Roquetas El Palmeral by Pierre & Vacances.

Nos alegra mucho que haya depositado su confianza en el Hotel Roquetas El Palmeral by Pierre & Vacances eligiéndonos como su hotel de confianza durante estos días que ha pasado en Roquetas de Mar.

Confiamos en que se lleve un maravilloso recuerdo de su visita a nuestra hermosa ciudad y le agradecemos de corazón su magnífica valoración.

A la espera de su regreso, aprovechamos para enviarle un cordial saludo,


Abel García, Director

Estimada Maria Teresa,
Apreciamos que compartiera su testimonio tras su paso por nuestro Hotel Roquetas El Palmeral by Pierre & Vacances.

Nos complace enormemente saber que su estancia en Hotel Roquetas El Palmeral by Pierre & Vacances ha sido de su agrado. Trabajamos con dedicación para ofrecer un servicio de calidad y una experiencia memorable a todos nuestros huéspedes.

Nos encantaría volver a recibirle en su próxima visita a Roquetas de Mar. ¡Hasta pronto!


Abel García, Director