Hotel Roquetas el Palmeral
€ 78
1 night from 08/09 to 09/09

Customer reviews Hotel Roquetas el Palmeral

4.0

Very good

3570 reviews

5

52.9 %

4

22.1 %

3

10.6 %

2

5.3 %

1

9.1 %

Sharon Smith

il y a 3 weeks sur Google

5/5
The hotel is amazing, good rooms and they’re nice and clean. Very good workers, especially Willy! We come every year.
Review 2024-08-19 10:51:40

Dear Sharon,
Thank you very much for your kind review.

It is gratifying to know that your time with us was well spent and memorable.

We are delighted that you enjoyed the comfortable accommodations and found our hotel to be impeccably clean. Your kind words about our dedicated team members, especially Willy, are truly appreciated. It is our pleasure to ensure that every guest experiences the warm hospitality and excellent service that Hotel Roquetas El Palmeral by Pierre & Vacances is known for. Our aim is to create a welcoming and pristine environment, providing an ideal setting for our guests to relax and enjoy their stay.

It would be a pleasure to welcome you back. Best wishes,


Abel García, Manager

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Gabi Aron

il y a 3 weeks sur Google

5/5
OMG, I was in other countries on 4* hotels which was not that good like this one, it a really strong 3* hotel!
I advice absolutely everyone to go there, plenty of drinks and food if you choose the all inclusive!
Decent dimensions for rooms and the cleanliness it’s spotless, every day our rooms was clean!
Entertainment was briliant, we take part in some games and win some bottles of wine ?!
Review 2024-08-13 11:55:58

Dear Gabi,
Thank you for such a positive review.

We are thrilled to learn that your stay with us was so enjoyable and that our efforts to provide an exceptional experience were successful.

It is with great pleasure that we read your appreciation for our comprehensive all-inclusive offerings, the well-appointed room you stayed in, and the meticulous attention to cleanliness our housekeeping team upholds. Additionally, we're elated to hear that our entertainment programs added some extra joy to your visit, culminating in some fun wins! At Hotel Roquetas El Palmeral by Pierre & Vacances, we continuously strive to deliver a variety of activities and amenities to ensure our guests have a memorable stay.

It would be our pleasure to have you return on another occasion. Very best wishes,


Abel García, Manager

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Anita Bartolo

il y a 2 months sur Google

4/5
Good location and free parking. Clean fresh rooms and comfy beds. Balcony was small for family but ideal for 2 of an evening. We were self catering, prices for snacks and drinks very reasonable. €2.50 per beer/sangria. €3 for chips.. The pool is small for the size of the hotel, but it wasn't busy when we were there... There was tones of sunbeds and lots of shade too. We did have a strange €50 charge to our card 2 days before we arrived? Although we paid in full, which hotel staff were not able to enlighten us about so had to put a dispute in to the bank? Overall 5 mins stole to the beach and 10mins in the car to the aquarium. Nice little beach resort.
Review 2024-06-23 08:51:28

Dear Anita,
We appreciate that you took the time to share your experience with us.

We are delighted that you appreciated our good location, the availability of free parking, and our reasonable prices for snacks and drinks. It is wonderful to hear that you found our rooms clean and the beds comfortable, a testament to our dedication to providing a relaxing environment.

However, we are sorry that your stay did not fully meet your expectations. Regarding the unexpected charge on your card, we are thoroughly investigating this issue to prevent such an occurrence in the future and ensure transparency with our billing processes.

Nonetheless, we are pleased that you enjoyed the ample sunbeds and shade available at our pool area. Finally, it's great that you liked our proximity to the beach, enhancing the convenience of your stay.




Abel García, Manager

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Shea Neeson

il y a 2 months sur Google

5/5
Nice hotel
Review 2024-06-20 16:50:51

Dear Shea,
Thank you for such a positive review.

We are thrilled to hear that we exceeded your expectations and that you had a lovely stay with us. Our team works hard to provide a comfortable and enjoyable experience for all our guests, and it is always rewarding to receive such positive feedback.

It would be our pleasure to have you return on another occasion. Very best wishes,


Abel García, Manager

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Club Deportivo Xicar

il y a 2 months sur Google

5/5
???
Review 2024-06-17 08:55:03

Muchas gracias por su excelente valoración sobre Hotel Roquetas El Palmeral by Pierre & Vacances.

Nos complace saber que su experiencia en Hotel Roquetas El Palmeral by Pierre & Vacances ha sido positiva y que ha valorado positivamente los esfuerzos de nuestro equipo. Siempre estamos dedicados a proporcionar un servicio de alta calidad y una estancia confortable para nuestros huéspedes.

A la espera de su regreso, aprovechamos para enviarle un cordial saludo,


Abel García, Director

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