Very good
3570 reviews
Sharon Smith
il y a 3 weeks sur Google
Dear Sharon,
Thank you very much for your kind review.
It is gratifying to know that your time with us was well spent and memorable.
We are delighted that you enjoyed the comfortable accommodations and found our hotel to be impeccably clean. Your kind words about our dedicated team members, especially Willy, are truly appreciated. It is our pleasure to ensure that every guest experiences the warm hospitality and excellent service that Hotel Roquetas El Palmeral by Pierre & Vacances is known for. Our aim is to create a welcoming and pristine environment, providing an ideal setting for our guests to relax and enjoy their stay.
It would be a pleasure to welcome you back. Best wishes,
Abel García, Manager
Gabi Aron
il y a 3 weeks sur Google
Dear Gabi,
Thank you for such a positive review.
We are thrilled to learn that your stay with us was so enjoyable and that our efforts to provide an exceptional experience were successful.
It is with great pleasure that we read your appreciation for our comprehensive all-inclusive offerings, the well-appointed room you stayed in, and the meticulous attention to cleanliness our housekeeping team upholds. Additionally, we're elated to hear that our entertainment programs added some extra joy to your visit, culminating in some fun wins! At Hotel Roquetas El Palmeral by Pierre & Vacances, we continuously strive to deliver a variety of activities and amenities to ensure our guests have a memorable stay.
It would be our pleasure to have you return on another occasion. Very best wishes,
Abel García, Manager
Anita Bartolo
il y a 2 months sur Google
Dear Anita,
We appreciate that you took the time to share your experience with us.
We are delighted that you appreciated our good location, the availability of free parking, and our reasonable prices for snacks and drinks. It is wonderful to hear that you found our rooms clean and the beds comfortable, a testament to our dedication to providing a relaxing environment.
However, we are sorry that your stay did not fully meet your expectations. Regarding the unexpected charge on your card, we are thoroughly investigating this issue to prevent such an occurrence in the future and ensure transparency with our billing processes.
Nonetheless, we are pleased that you enjoyed the ample sunbeds and shade available at our pool area. Finally, it's great that you liked our proximity to the beach, enhancing the convenience of your stay.
Abel García, Manager
Shea Neeson
il y a 2 months sur Google
Dear Shea,
Thank you for such a positive review.
We are thrilled to hear that we exceeded your expectations and that you had a lovely stay with us. Our team works hard to provide a comfortable and enjoyable experience for all our guests, and it is always rewarding to receive such positive feedback.
It would be our pleasure to have you return on another occasion. Very best wishes,
Abel García, Manager
Club Deportivo Xicar
il y a 2 months sur Google
Muchas gracias por su excelente valoración sobre Hotel Roquetas El Palmeral by Pierre & Vacances.
Nos complace saber que su experiencia en Hotel Roquetas El Palmeral by Pierre & Vacances ha sido positiva y que ha valorado positivamente los esfuerzos de nuestro equipo. Siempre estamos dedicados a proporcionar un servicio de alta calidad y una estancia confortable para nuestros huéspedes.
A la espera de su regreso, aprovechamos para enviarle un cordial saludo,
Abel García, Director