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Customer reviews Benidorm Levante (Adults Recommended)

3.4

Good

946 reviews

5

33.2 %

4

22.0 %

3

18.8 %

2

8.5 %

1

17.5 %
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Paul

There is 1 month on Google

3/5
Lovely staff my fault for not getting 3 single beds 3 lads. Room was ok. Drink at bar was bit expensive
Review 2026-05-20 07:12:19

Dear Paul,
Thanks for taking the time to review your stay at our apartments.

We are delighted to hear that our team made a positive impression during your visit. Your kind words about their service are greatly appreciated.

That said, we regret that the pricing at our bar did not meet your expectations. Please know that we strive to offer a variety of options to suit different preferences while maintaining quality standards.

We hope to welcome you back in the future.
Best wishes,

Manager

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Craig Heptinstall

There is 1 month on Google

1/5
Room okay
Service is terrible
Takes 30 mins to check in, and staff seem very uninterested in helping
Review 2026-05-13 09:11:44

Dear Craig,
Thank you for sharing your experience with us.

We are pleased that you found your accommodation satisfactory.

However, we sincerely apologize that your experience fell short in some areas. We understand how frustrating it can be when the arrival process takes longer than expected, and we regret that our team did not provide the attentive assistance you deserved. Our reception is available 24 hours a day to ensure smooth operations for all our guests.

We hope that you will give us the opportunity to provide you with a more enjoyable stay in the future.
Kind regards,

Manager

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Danielle Winship

There is 1 month on Google

5/5
3 day stay. Location was great. Apartment was faultless. Had everything anyone could possibly need. 200 euro deposit (paid in cash) was returned immediately when we left. Would defo stay again.
Review 2026-05-05 23:15:03

Dear Danielle,
We would like to thank you for your feedback about your experience at Pierre & Vacances Benidorm Levante.

We are delighted to hear you had such a positive experience with us. It’s fantastic that everything met your needs so well.

We’re especially pleased you appreciated the smooth handling of your deposit. Our team strives to ensure all processes are straightforward and hassle-free.

Your kind words about the apartment’s amenities and our central location mean a lot. We can’t wait to welcome you back for another excellent stay.

We look forward to welcoming you back in the future.
Best wishes,

Javier Muñoz

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Gurphal Lovlee

There is 3 months on Google

4/5
Just enough for what you need on a lads weekend
Review 2026-03-19 12:10:46

Cher hôte,
Merci d'avoir pris le temps de partager votre expérience avec nous !

Nous sommes ravis que nos appartements spacieux et leur emplacement en centre-ville aient contribué à la réussite de votre week-end entre amis.

La proximité des bars et restaurants a certainement facilité vos sorties, et nous espérons que vous avez pu profiter de notre service de livraison de pain et viennoiseries pour vos petits déjeuners.

Au plaisir de vous revoir parmi nous,

Manager

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Amy Martin

There is 5 months on Google

5/5
We stayed here for New Year 2025 for 1 week. Before arriving we read the reviews and were really worried about staying here to the point we were going to change hotels.

When we arrived, the guy on the desk was friendly and checked us in as quick as he could, it did take a little while but there was 8 of us. We paid €200 deposit per room which would be refunded on checkout. We were given a receipt and also a sheet with terms and conditions which were fair (keep apartment clean, remove rubbish and take bedding off etc)

Rooms were basic but a lot better than we expected. They were clean which is alls we ask for. Beds were comfy and we had a huge balcony. Shower was powerful and towels/toilet paper was changed mid week through the stay.

On checkout, we ensured everything was ok in the apartment and went down to reception in plenty of time so they could refund the deposit. They went to check our rooms and then refunded the deposit there and then. Our friends paid via credit card and the money went straight back into their account. We paid via debit card so took around 5 days to go back in.

Overall, a really good stay and would definitely stay here again.
Review 2026-01-15 04:10:01

Dear Amy,
Thank you for your feedback.

We're thrilled you had such an enjoyable stay at Pierre & Vacances Benidorm Levante.

It's wonderful you found our check-in process efficient and appreciated our team's efforts to make your arrival smooth. Your kind words about your apartment's comfort, cleanliness, and spacious balcony truly highlight what we aim to provide every guest.

That said, we regret any inconvenience caused by the deposit refund timing for debit card payments. While this processing period aligns with standard banking procedures, we understand it's important to manage expectations clearly upfront.

Finally, we hope you made the most of our prime location near Benidorm's vibrant center, where countless dining and leisure options await just steps away.

We look forward to welcoming you back in the future.
Kind regards,

Javier Muñoz

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