Dear Kyle,
We would like to thank you for taking the time to review your time at our hotel.

We are glad you chose our facilities for your leisure time and appreciated the indoor swimming pool along with our bar and entertainment offerings. It’s wonderful to know these aspects contributed positively to your visit.

However, we are sincerely sorry that your overall experience did not fully meet your expectations. Your satisfaction is important to us, and we take all feedback seriously to maintain our standards.

Nonetheless, our team remains dedicated to providing a welcoming environment, and we hope the amenities you enjoyed might encourage you to return for a more fulfilling stay in the future.

We look forward to welcoming you back.
Best regards,

General Manager

Dear Beth,
Thank you for taking the time to share your feedback.

We are thrilled you had such a wonderful time at Hotel Benidorm East by Pierre & Vacances.

It’s fantastic you appreciated our welcoming team and spotless rooms during your stay. Our staff takes pride in creating memorable experiences for every guest.

That said, we take your observation about certain areas needing attention to heart. Your feedback helps us maintain our standards, and we will pass this on to our maintenance team.

Finally, we’re glad the dining options met your expectations. We hope you’ll return soon to explore even more of what our hotel and Benidorm have to offer.

We hope that we have the pleasure of welcoming you back in the future.
Kind regards,

General Manager

Dear Clive,
We appreciate your candid feedback; thank you.

We are thrilled to know you had an enjoyable stay at Hotel Benidorm East by Pierre & Vacances.

However, we regret that the dining experience did not fully meet your expectations. Our team strives to ensure all meals are served at their best, and we will review our processes to maintain high standards.

We also hope you found comfort in our spacious accommodations and convenient amenities during your visit.

We look forward to welcoming you back in the future.
Best wishes,

General Manager

Dear Scarlett,
We would like to thank you for this kind feedback about your experience at Hotel Benidorm East by Pierre & Vacances.

We're thrilled to hear that our entertainment offerings made your stay memorable!

We hope you had the chance to experience our beachfront location during your stay, as it's a favorite among our guests.

We look forward to welcoming you back on a future visit.
Kind regards,

General Manager

Dear Rebecca,
Thank you for taking the time to share your feedback with us.

We are surprised to hear that some aspects of your stay in August 2025 did not meet your expectations.



comment that in the past we have a media of 1200 clients, we have not observed any poisoning on august 2025, simply for your information

Kind regards,

General Manager