Name: Hotel Benidorm East
Brand: Pierre & Vacances
Price: 88 EUR
Availability: InStock
Rating: 3.8 (4110 reviews)

Customer reviews Hotel Benidorm East

3.8

Good

4110 reviews

39.5 %

27.8 %

13.8 %

6.8 %

12.1 %

R MC

il y a 2 days sur G_Google Google

4/5

Really nice would highly recommend

Ed New

il y a 6 days sur G_Google Google

3/5

Rooms tired, but fine. Staff were great, shame the hotel up a very steep hill

Review 2025-05-15 07:10:44

Dear Ed,
Thank you for sharing your feedback with us.

We are pleased that you appreciated the attentive service provided by our staff, who strive to deliver a high standard of hospitality.

However, we regret that some aspects of your stay did not meet your expectations. Our hillside location offers proximity to the beach and diverse views, and we provide convenient parking to ease access for our guests. Your feedback is valued as we continuously seek to improve our guests' experiences.

We hope to welcome you back for a more enjoyable experience in the future.

Best regards,

General Manager

Tina Whitmore

il y a 1 week sur G_Google Google

5/5

Lovely hotel. Quite a walk up the hill every time we went to the strip. But.. would rather be away from the noise. The hotel was full of hen dos and stag dos but… to be honest.. no probs .. the breakfast typical usual bacon eggs or continental.. but there is microwaves to use if you like to heat your food.. we do.. would recommend this hotel. Cheap cheerful staff amazing. Benidorm . We have seen all your sights now. But if you’re coming .. enjoy

Review 2025-05-12 08:51:11

Dear Tina,

We would like to thank you for this kind feedback about your experience at Hotel Benidorm East by Pierre & Vacances.

We are thrilled to hear that your stay with us was a memorable one.

We are delighted that you found our hotel to be a peaceful refuge from the hustle and bustle, and that the breakfast options, including the convenience of the microwaves, met your needs. It is great that our team's cheerfulness contributed positively to your time in Benidorm. Also, knowing that you felt the value offered by our hotel was satisfactory is very encouraging for us.

It would be a pleasure to welcome you back. Best wishes,

General Manager

Jay Clinton

il y a 3 weeks sur G_Google Google

3/5

All-rounder hotel. Marked as a 4 star and would borderline agree. The main lobby is modern and inviting, staff on the desk 24/7 with security patrolling through the night.

Rooms have been updated somewhat recently though some are showing age. By no means is this below standard. Rooms have a balcony with tables and chairs. Inside of the rooms have fridges, small tv and plenty storage space. The hallways and lobbies do seem outdated in comparison to the rest of the hotel

Bathroom get very steamy very quickly with inadequate ventilation, left all surfaces sticky/damp.

Had breakfast included with stay, buffet style serving but lacking compared to local restaurants which also serve breakfast.

Our group (5 adults) split into a room with two single beds and a “family room” which turned out to be two doubles pushed together. When we asked if we could swap as this was not explained prior to booking (photos showed two beds and a sofa, love holidays) no alternative was offered and staff weren’t interested when asked.

Hotel features 2 pools (indoor and outdoor) Outdoor pool is moderately sized with an area exclusive for kids in the main pool. Plenty sun loungers available within the hotel grounds, two outside bars also on site.

Good hotel on the cheap, there will be better hotels if luxury is the aim of the holiday.

Review 2025-04-28 07:55:14

Dear Jay,
Thank you for sharing your opinion after your recent stay at Hotel Benidorm East by Pierre & Vacances.

It's really rewarding to receive your positive feedback about our team members and the effort they made to ensure that this visit was memorable.

We aim to ensure the complete comfort and satisfaction of every guest, and we'd love to learn more about what we could do to make your next stay more enjoyable. Please don't hesitate to contact us with more detailed feedback or suggestions.

It is a pleasure to know that our strategic location helped make your stay enjoyable.

We hope we will have the opportunity to see you again in the future.
Best regards,

General Manager

Gareth Bailey

il y a 3 weeks sur G_Google Google

4/5

Nice hotel overall, good bar and entertainment but can be very limited. If your not a walker it’s at the top of a hill, but a taxi from the front is only €4

Review 2025-04-28 07:53:22

Dear Gareth,
Thank you for sharing your opinion after your recent stay at Hotel Benidorm East by Pierre & Vacances.

We are delighted that you enjoyed our hospitable bar and engaging entertainment. It is great to hear that our hotel's amenities contributed positively to your stay. While our location atop a hill offers stunning views and a peaceful retreat, we understand it might require a short ride for those who prefer not to walk. We're pleased that a swift taxi service is available for a convenient fare to ensure our guests' comfort and accessibility to nearby attractions.

We hope we will have the opportunity to see you again in the future.
Best regards,

General Manager