Dear Tom,
Thank you for your valuable feedback.

It's great to know you had a wonderful stay at Hotel Benidorm East by Pierre & Vacances.

We're delighted you found our pool well-maintained and enjoyed the ample sun beds available. Our team works hard to ensure a relaxing environment for all guests.

That said, we regret that our drink prices didn’t meet your expectations. We continuously review our offerings to balance quality and value.

Finally, we're glad our complimentary shuttle service made your trips to the beach convenient. Your feedback helps us improve, and we hope to welcome you back soon.

We hope to welcome you back in the future.
Kind regards,

General Manager

Dear Gustavo Adolfo,
It was a pleasure to receive your kind feedback.

We are thrilled you enjoyed your stay with us.

It is wonderful to know that your room with the balcony view met your expectations and that you found both the breakfast options and our team's service to your liking. We take pride in maintaining our pool area to the highest standards, so your kind words about its cleanliness and safety are truly appreciated.

Additionally, we are delighted that the all-inclusive offerings contributed to a relaxing getaway. We hope you were able to explore more of our amenities, such as the nearby beach, during your time in Alicante.

We look forward to seeing you again.
Kind regards,

General Manager

Dear James,
Thank you for this high rating.

We are thrilled to hear you had an amazing stay at Hotel Benidorm East by Pierre & Vacances.

We hope you enjoyed our unique beachfront location and spacious pool area during your visit.

We all look forward to the pleasure of welcoming you back.
Our kindest regards,

General Manager

Dear Tim,
We appreciate you letting us know about your recent visit.

We are delighted to hear your appreciation for our guest rooms, designed with comfort as a priority.

That said, we sincerely regret any inconvenience caused by the geographical setting of our hotel. To aid our guests, we provide a complimentary shuttle service operating every 20 minutes throughout the day, with the final departure at 20:30. Our team is continuously exploring ways to enhance accessibility around the area.

Finally, our convenient proximity to the nearby beach remains a popular feature among visitors seeking leisure after their day.

We do hope to welcome you back for an improved experience.
Best wishes,

General Manager