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Customer reviews Hotel Benidorm East

3.9

Good

4908 reviews

5

45.9 %

4

24.7 %

3

12.3 %

2

6.3 %

1

10.8 %

Brat Partyjny

There is 1 month on Google

5/5
A great hotel in a quiet part of Benidorm. The rooms are clean and comfortable, the staff are very helpful, and the food is really good. A very good base for exploring the area.
Review 2025-11-25 17:12:41

Dear Brat,
It was a pleasure to receive this kind review of your time with us.

We're thrilled you enjoyed your stay at Hotel Benidorm East by Pierre & Vacances.

Our team takes pride in maintaining comfortable accommodations and providing attentive service. We're especially pleased you found our location conducive to exploring the area while still offering a peaceful retreat. Our chefs will be delighted to know their culinary efforts contributed to your positive experience.

We hope to welcome you back in the future.
Best regards,

General Manager

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Joanne Gilbert

There is 1 month on Google

3/5
It's actually not as bad as the reviews make it out to be.
Rooms are clean & beds are comfy, it does need a refresh but honestly what do you expect for the price.
Breakfast was a bit cold but plenty of choice & we always managed to get something.
Location is a bit out of the way, however it was perfectly manageable & we loved the bus back up, we had a great time at the hotel & a fantastic holiday.
Review 2025-11-19 09:11:56

Dear Joanne,

Thank you for sharing your review.

We appreciate your kind remarks about our clean accommodations and comfortable bedding, which we maintain to high standards.

However, we regret that certain elements like our breakfast service and facility updates fell short of your expectations. Our team remains committed to addressing such feedback constructively.

Nonetheless, we're delighted you found good value in your stay and enjoyed our convenient transportation options during your memorable holiday.

We look forward to welcoming you back in the future.

Best wishes,

General Manager

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Carl Booth

There is 1 month on Google

3/5
Lifts slow ,clean but furniture tried, shuttle bus every 20 minutes or so ( free )
Review 2025-11-18 16:13:54

Dear Carl,

Thanks for taking the time to share your opinion of your stay at our hotel.

We're glad you appreciated the cleanliness during your stay.

However, we regret that some aspects fell short of your expectations. Our lifts undergo regular maintenance to ensure reliability, and we're reviewing furniture refurbishment cycles. While our complimentary shuttle aims for convenience, we'll assess scheduling to better meet guest needs.

We look forward to welcoming you back in the future.

Best wishes,

General Manager

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Julie Dennis

There is 1 month on Google

5/5
Thank you for a lovely stay here at your hotel food was great rooms we're lovely & clean & the view was brilliant I'd definitely come back next year
Review 2025-11-17 13:12:59

Dear Julie,
We would like to thank you for this kind feedback about your experience at Hotel Benidorm East by Pierre & Vacances.

We're delighted you enjoyed your time at Hotel Benidorm East.

Our team takes pride in offering memorable dining experiences and maintaining spotless accommodations. The panoramic views from our rooms are indeed something special we love sharing with guests.

We hope to have the pleasure of welcoming you back in the future.
Warm regards,

General Manager

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Kim Hampson

There is 1 month on Google

5/5
Spent a week here mid October, absolutely loved it ,immaculately clean everywhere ,had everything you needed for a lovely weekend away
Review 2025-11-11 21:11:19

Dear Kim,
We would like to thank you for this kind feedback about your experience at Hotel Benidorm East by Pierre & Vacances.

It is wonderful that you had such a great stay at Hotel Benidorm East by Pierre & Vacances.

We are delighted that you found everything so well-maintained throughout your visit. Our team takes pride in keeping all areas spotless and ensuring our guests have everything they need for a comfortable stay.

We look forward to welcoming you back on a future visit.
Kind regards,

General Manager

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