Customer reviews Le Clos d'Eguisheim

Hello Neil, I thank you for your stay in our residence Le Clos d’Eguisheim and for sharing your experience. I am sorry however to read about your dissatisfaction, especially because of your apartment. Indeed, I apologize for the unusual lack of cleanliness and the exceptional presence of multiple webs and hairs. I can assure you that our teams always do their best when they intervene in the apartments after each stay. We do care about welcoming you in a lovely, spotless and warm accommodation. Plus we usually provide clean sheets for your beds. About this point, in Pierre & Vacances, we propose residences with apartments to rent. This not works like a hotel so yes, you have to make your own beds at arrival, as you also have to cook your own meals in the equipped kitchen of the apartment. I hope, despite your disappointment, that you had such a great time visiting and discovering Alsace. It is such a wonderful place, with cultural treasures and outstanding landscapes. Regards, Pierre & Vacances – Le Clos d’Eguisheim