Good
1326 reviews
Dani pelo Mundo
il y a 2 weeks sur Google
Dear Dani,
We appreciate that you took the time to share your experience with us.
We are delighted that you found satisfaction in your accommodation. Your room met our high standards of cleanliness with daily housekeeping service, and we're pleased you appreciated the comfortable sleeping arrangements along with the modern amenities provided.
However, we sincerely apologize that some aspects of your stay did not meet your expectations. We understand your comments about the morning meal selection, and we take your feedback into consideration. While we don't offer on-site entertainment programs, our prime setting provides easy access to numerous local attractions. We acknowledge the topographical nature of our location may present a slight challenge for some guests.
Finally, we truly value your recognition of our strategic position. The proximity to PortAventura and the vibrant town center, with its array of dining and shopping venues, offers our guests tremendous convenience.
We hope to have the pleasure of welcoming you back.
All the best.
Salou Sunset by Pierre & Vacances, Guest Manager
Mandy a
il y a 3 weeks sur Google
Dear Guest,
Thank you for sharing a review of your experience with us.
Your experience at Hotel Salou Sunset by Pierre & Vacances means a lot to us.
Our dedicated team members take pride in delivering attentive service, and your recognition touches us deeply. The joy expressed about our child-friendly environment particularly resonates with us, as creating memorable moments for families remains one of our core values.
We look forward to seeing you again on a future occasion.
Kind regards,
Salou Sunset by Pierre & Vacances
A_Talavante
il y a 4 weeks sur Google
Dear Guest, Thanks for your feedback.
We sincerely apologize for the experience you encountered during your stay. Our establishment firmly stands for inclusivity and respect for all guests, regardless of their orientation, identity, or cultural background. The situation described does not reflect our values or standards of service. We want to emphasize that every guest deserves to feel welcomed and comfortable while staying with us.
We truly hope you will give us another opportunity to demonstrate our genuine commitment to providing a welcoming experience for all our guests.
Best regards,
Salou Sunset by Pierre & Vacances, Guest Manager
Amy Elliott
il y a 1 month sur Google
Dear Amy,
Thank you for sharing your experience at our rooftop bar.
We are delighted that your stay at Hotel Salou Sunset by Pierre & Vacances met your expectations.
Our team members take pride in delivering attentive service to each guest, and your recognition of their dedication means a lot to us.
We look forward to welcoming you back for another pleasant experience.
Best wishes,
Salou Sunset by Pierre & Vacances
Cassie Brennan
il y a 1 month sur Google
Dear Cassie,
Thank you for taking the time to share your experience with us.
We are delighted that your stay at Hotel Salou Sunset by Pierre & Vacances met your expectations.
The recognition of our staff member Merce brings us joy, as hospitality excellence remains our priority. The panoramic views from our rooftop establishment create the perfect setting for refreshments.
We look forward to welcoming you back for another memorable stay.
Best regards,
Salou Sunset by Pierre & Vacances