Dear Guest,
Thank you for taking the time to provide us your feedback.

We are delighted that you appreciated our hotel's proximity to the center and beautiful beaches, as well as the amenities like air conditioning and WiFi that we provide for our guests' comfort. It is also gratifying to hear praise for our diligent cleaning staff who strive to maintain a high standard of cleanliness.

However, we apologize for the aspects of your stay that did not meet your expectations. We understand that the pool area can become busy during peak times and regret any inconvenience this may have caused. Regarding the evening entertainment, we offer rooftop gatherings that are popular among guests and locals alike, aiming to provide an inclusive atmosphere. We acknowledge your concerns about the security presence in the evening and assure you that our aim is to provide a secure environment for all our guests. For more comfort during your stay, we offer rooms with balconies providing additional space and seating options. We are also attentive to your comments about the check-in process, lift capacity, and the condition of the hotel. Please note that early check-in is available subject to availability, and we endeavor to maintain our facilities to provide a pleasant experience for all guests.

Finally, we are pleased that the air-conditioned environments and complimentary WiFi contributed to the positive aspects of your stay. Our staff at the 24-hour reception are always on hand to assist with any information or services you may require, and we take pride in the convenience and comfort our hotel offers. Our location near PortAventura Theme Park and Tarragona is frequently highlighted by our guests as a favorite feature, and we are glad it was a highlight for you as well.

We look forward to the pleasure of welcoming you back on another occasion.
With our best wishes,

Salou Sunset by Pierre & Vacances, Guest Manager

Dear Billy,
Thank you very much for this kind review of your recent stay.

We are really pleased we met your expectations.

We look forward to seeing you again soon.
Best regards,


Salou Sunset by Pierre & Vacances

Dear Clair,
Thank you for your kind feedback.

We are thrilled that you found our accommodations to be impeccable and that our reception team contributed positively to your experience. Our commitment to providing a welcoming atmosphere and comfortable rooms is unwavering and we are glad that it resonated with you.

We look forward to welcoming you back in the future.
Kind regards,

Dear Joshua,
We are grateful for your feedback.

We are pleased that our convenient location and fair pricing contributed positively to your experience.

We strive to maintain competitive rates while offering the best quality in all our services and amenities and we note your comments on our drink prices.

Nonetheless, it is wonderful that you found our 24/7 reception service helpful. Our team is always available to assist our guests with any needs or inquiries they may have, ensuring a comfortable stay.

We look forward to the pleasure of welcoming you back to Hotel Salou Sunset by Pierre & Vacances.
Warm regards,