Very good
1364 reviews
Sam Lognonne
There is 2 weeks on Google
Dear Sam,
Thank you for this review about your pleasant stay with us at Pierre & Vacances Salou.
We're delighted you found our beds comfortable and appreciated the cleanliness of your apartment during your stay.
That said, we regret any inconvenience caused by aspects of your accommodation that required attention. Please know we take all feedback seriously as we continue updating our facilities.
Finally, it's wonderful you enjoyed our rooftop terrace - its views remain a highlight many guests appreciate during their Salou visits.
We look forward to welcoming you back.
Best regards,
General Manager
Faust Marcet
There is 4 weeks on Google
Dear Faust,
Thank you for the time taken to share your feedback with us.
We regret your stay fell short of expectations. Our team prioritizes cleanliness and maintenance, with updates planned in our 2025 renewal program. We aim for pricing that matches our quality and apologize for any service issues you experienced.
We hope that you will give us the opportunity to provide you with a more enjoyable stay in the future.
Kind regards,
General Manager
Su Tham
There is 1 month on Google
Dear Su,
We would like to thank you for this kind feedback about your experience at Pierre & Vacances Salou.
We're delighted our accommodations met your expectations during your 3-night family stay.
It was our pleasure to provide prompt service at reception and maintain spotless rooms throughout your visit. Our team takes pride in creating welcoming spaces that make guests want to return, just as you mentioned.
Thank you again; it would be a pleasure to have you return. Best regards,
General Manager
Kiera McMorris
There is 1 month on Google
Dear Kiera,
Thank you for leaving such a positive review of your stay.
We're delighted you found our apartments well-equipped for your group's needs and enjoyed our tranquil location near Salou's attractions.
It's wonderful you appreciated the clean pool area and found our reception team helpful with luggage storage arrangements. We're particularly pleased our proximity to Port Aventura contributed to making your holiday memorable.
Your recommendation means the world to us, and we're thrilled our facilities met your expectations for an affordable Spanish getaway.
We look forward to the pleasure of seeing you again in the future.
With kind regards,
General Manager
caitlin mcauley
There is 2 months on Google
Dear Caitlin,
Thank you for sharing your opinion following your recent stay.
We deeply regret that your experience fell short of expectations. We’d like to clarify that the pool is thoroughly cleaned each morning prior to opening to ensure a pleasant experience for our guests. We have also not received previous reports regarding unpleasant odors in the room, but we will certainly look into this to ensure everything is up to standard. Finally, we welcome guests with diverse mobility needs and regret any accessibility challenges encountered near the property. While our hillside location offers tranquility, we understand it may present difficulties for some visitors. Please note that apartment allocation is based on availability at the time of arrival, and we always do our best to accommodate preferences when possible.
We hope to be able to welcome you back for an improved experience in the future.
Kind regards,
General Manager