Dear Alicia,
Thank you for taking the time to share your opinion following your recent stay.

We appreciate that you chose to stay with us.

However, we are sorry to learn that you found the sofa bed uncomfortable. We understand that comfort is essential, and we strive to provide good quality sofa beds for our guests. We also offer apartments with one or two bedrooms that come with regular beds, which might be a better option for your next stay.

We apologize for any inconvenience caused by the smell from the air conditioning and the deposit requirement. The deposit is a standard procedure to ensure the proper care of our apartments, and it is returned upon departure after inventory. We will look into the air conditioning issue to prevent any future occurrences.

We hope to see you again.
Best regards,

Dear Trinadh,
Thank you for this great feedback about your recent stay at Pierre & Vacances Blanes Playa.

It is wonderful to know that you enjoyed our location and had a great experience.

We would be delighted to welcome you back.
Take care,


Josep M Macià, Manager

Dear Ольга,
Thank you for this feedback about your recent stay.

We are glad to hear that you chose our apartment for your stay.

However, we are truly sorry for the inconvenience you faced during the check-in process.
We understand how frustrating it can be, especially with a young child.
Our reception hours are limited, and we strive to provide efficient service to our guests. We will take your feedback into account and work on improving our check-in process to ensure a smoother experience for future guests.

Regarding the reception team, we apologize if you felt that the service was not up to your expectations.
We will address this issue with our team to ensure better communication and assistance for our guests in the future.

We hope that you will give us the opportunity to provide you with a more enjoyable experience in the future.
Kind regards,

Dear Guest,
Thank you for taking the time to share your feedback.

We are sorry to hear about your missing shirt, forgotten items are always handed into reception, however, perhaps we were informed a little later than expected and will be reviewing this with our teams.

We look would like to welcome you back for an improved visit.
Season’s greetings,

La Dirección

Dear Harry,
Thank you for this review about your pleasant stay with us at Pierre & Vacances Blanes Playa.

We are delighted that our location was ideal for you.

However, please let us know of such concerns in the future, and our team will do their best to find a more comfortable solution. We want to ensure that every guest gets a good night's sleep, and we are always eager to assist in any way possible.

The entire team hope that we may have the pleasure of seeing you again in the future.
Kind regards,

La Dirección