Thank you for taking the time to share your experience, Sven. We're sorry to hear that the cleanliness of the apartment did not meet your expectations and that you encountered issues with the presence of dogs on the property.

It is unacceptable that you found glass on the floor and experienced unpleasant odors. This is certainly not the standard we strive for. We will ensure that your feedback is shared with our housekeeping team to address these cleanliness issues promptly.

Regarding the presence of dogs, we understand that this can be a concern for families with young children. We will review our pet policies to see how we can better accommodate all guests while maintaining a pleasant environment.

We appreciate your feedback as it helps us improve. We hope we have the opportunity to provide a more satisfactory experience in the future.

The Pierre & Vacances Team

Hello Martine,

Thank you for this great feedback about your recent stay at our residence.
We are pleased that we were able to meet your expectations.

Kind regards,
The Pierre & Vacances team