Name: Residence Comarruga
Brand: Pierre & Vacances
Price: 207 EUR
Availability: InStock
Rating: 3.8 (784 reviews)

Customer reviews Comarruga

3.8

Good

784 reviews

36.5 %

34.6 %

14.2 %

6.4 %

8.4 %

Fedor

il y a 3 weeks sur G_Google Google

5/5

Everything was great. The apartment is not so fresh and the sofa was a bit dirty. But still, for the price we paid - it was very well worth it. The appartments are roomy! Loved the balcony. Amazing seaside view! The staff was friendly and helpful. This is a very good option for big families. Recommend.

Review 2025-06-16 10:13:06

Dear Fedor,
We would like to thank you for your feedback about your experience at Pierre & Vacances Comarruga.

We are delighted to learn that your overall experience at Pierre & Vacances Comarruga exceeded your expectations.

The exceptional value proposition of our establishment is reflected in our spacious accommodations, which are particularly suited for family gatherings. Our dedicated team members take pride in delivering attentive service to ensure a comfortable stay for all our guests.

Nonetheless, we sincerely apologize for any discomfort you experienced with the furniture condition. Our staff is always available on-site to address such situations promptly and ensure your complete satisfaction.

Finally, we are pleased that you were able to appreciate the breathtaking Mediterranean vistas from your private terrace, offering an unparalleled coastal panorama that makes every stay memorable.

The entire team hope that we may have the pleasure of seeing you again in the future.
Kind regards,

Haitham Mansour

il y a 1 month sur G_Google Google

5/5

wonerful

Review 2025-05-27 10:11:32

Dear Haitham,
Thank you for taking the time to share your wonderful feedback.

We are delighted that you had such an exceptional experience at Pierre & Vacances Comarruga.

We hope you had the chance to experience our stunning beachfront location during your stay, with direct access to the pristine white sand beach that proudly flies the prestigious Blue Flag award.

We look forward to welcoming you back for another memorable stay.
Best wishes,

General Manager

Adrian Vahey

il y a 2 months sur G_Google Google

1/5

I’m appalled and disgusted at how I was treated last week when I had an apartment booked, an apartment I couldn’t access due to a number of failures on behalf of the staff here.

I advised in advance that I would be arriving outside of the reception opening hours (they close at 8pm) which they said wouldn’t be a problem and they would send me the codes to access the keys to the apartment. We even spoke on the phone the day before where they again confirmed this. No codes arrived. 2 hours before my arrival, I messaged again asking for the codes. No response.

I arrived at the apartment at 9pm where there is a 24 hour number to call, which nobody answers. Kind of defeats the purpose of a 24 hour contact number. 20 calls later with no answer I’m stuck outside the apartment with no way of contacting them or anyway of gaining access to the apartment. Thankfully I had booked with booking.com, who themselves tried and couldn’t contact the apartment, so they transferred me to a different hotel. I finally got to my room at 11.30pm, 2.5 hours after arriving.

Frankly, it’s disgraceful that I’ve not even had any acknowledgment or apology from the apartment about what happened and would never make a reservation with them in future. If you’re arriving out of hours, be warned. You’ll likely end up waiting on the street like I did in the hope someone might answer the phone. Avoid at all costs

Review 2025-04-22 08:51:34

Dear Adrian,
Thank you for the time taken to share your feedback with us.

We are extremely sorry to hear about the issues you faced when attempting to access your apartment. Our intention is to provide seamless and welcoming experiences for all our guests, and it is clear that we fell short in your case.

We understand how frustrating it must have been to arrive and not have the access codes that were promised, further compounded by the lack of response to your messages and calls. This is certainly not the standard of service we aim to uphold.

Moreover, we regret the inconvenience caused by the absence of an answer when you called the 24-hour contact number. Your time is valuable, and we sincerely apologize for the distress and delay in reaching your accommodation.

Finally, we are sorry for not providing the acknowledgment or apology you deserved in a timely manner. We are taking your feedback seriously and are reviewing our communication procedures to prevent such occurrences in the future.

We hope that you will give us the opportunity to provide you with a more enjoyable experience in the future.
Kind regards,

General Manager

Cheryl Houston

il y a 9 months sur G_Google Google

5/5

Nice appartments next to the beach, the apartments were big with great facilities washing machine, hob, fridge freezer and a utility room off the kitchen with washing machine and a dryer for putting up. Lovely sized balcony with sea view, quiet apartments. Outside of the apartments were the restaurants and shops and a 10 minute walk from train station that took a hour to Barcelona or going otherbway tarragona and salou. Trains very regular and easy to get where u want to. Hotel staff very friendly and helpful. Along from the apartment there is a thermal pool which is lovely and also the boat yard. Good sized pool with seating area. Would defo recommend. The apartment was excellent a dont know why so poor reviews as it was nice and clean with everything you need for a breakaway.

Review 2024-09-30 17:51:43

Dear Cheryl,
We would like to thank you for this kind feedback about your experience at Pierre & Vacances Comarruga.

We are genuinely thrilled to hear about your satisfying stay with us at Pierre & Vacances Comarruga.

We are delighted that you appreciated the spacious apartments with ample amenities, tranquil ambiance, and the breathtaking views from your balcony. It's also gratifying to know that you found the proximity to local dining, shopping, and transportation options convenient for your exploration needs. The connectivity to Barcelona, Tarragona, and Salou via train is indeed one of the highlights many of our guests enjoy. Moreover, our team is overjoyed to be recognized for their friendliness and assistance during your stay. The nearby thermal pool and boat yard add to the range of activities guests can indulge in when not basking in the comfort of our accommodation. We are also pleased you enjoyed our pool area and its ample seating, designed for relaxation and enjoyment under the sun. Finally, your comments on the cleanliness of our apartments and your recommendation are highly valued, as we strive to provide a pristine and welcoming environment for all our guests.

We look forward to seeing you again in the future.
Kind regards,

General Manager

Bőr István

il y a 9 months sur G_Google Google

1/5

Very bad apartmant, dirty rooms, dirty stained bedsheets (piss,blood, who knows what), bugs and no communication from the managers at all. Trash is left in the apartment after previous guests.
Reception was cooperative.

Review 2024-09-30 17:51:22

Dear Bőr István,
Thank you for the time taken to share your feedback with us.

We are pleased that you found our reception staff to be cooperative.

However, we are truly sorry to hear about the various issues you encountered during your stay. We understand how important a clean and comfortable room is for our guests, and we apologize for falling short in this regard. Moreover, we are concerned to learn about any unwelcome guests and the unsatisfactory condition of the linens. Please know that we are looking into these matters with the utmost seriousness to ensure they are addressed appropriately and do not recur.

We hope that you will give us the opportunity to provide you with a more enjoyable experience in the future.
Kind regards,

General Manager