Customer reviews Cala Cristal

4,6

Based on 161 reviews

72.0 %

21.1 %

3.7 %

1.2 %

1.9 %

Kevin Morley

There is 2 months on G_Google

5 / 5

Andrea the manager and receptionist was excellent friendly helpful and always available. The location is excellent with rooms overlooking the beach providing wonderful sunsets. We were there for nearly 2 weeks, but Pierre et Vacances does not provide a cleaning service. You also need to know that you need to bring absolutely all household goods apart from the basic cooking equipment which is provided. The furniture was a little basic too. Nevertheless we had a wonderful holiday.

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Marie Laure Leduc

There is 1 month on G_Google Google

5/5

We had a wonderful stay at Pierre & Vacances! ? The staff are truly fantastic, welcoming, and friendly. The residence is very quiet and ideally located, just steps from the sea. A beautiful and relaxing setting, perfect for fully enjoying your stay.
We left delighted and will definitely be back! ?

Katia GAIGNARD

There is 1 month on G_Google Google

4/5

I'm deducting one star for the issue described below.

Otherwise, it's a small, quiet, and peaceful residence (8 adjoining apartments with terraces) located directly across from the sea (just a few steps away), so needless to say, the location is ideal. The swimming pool is also just steps away and is practically all yours.

The apartments are air-conditioned and comfortable (although they lack a dishwasher and some storage space, but nothing major).

Miama Platja is a very peaceful seaside resort... there isn't really a town center or much going on... ideal for relaxing and if you want to escape the (very) hectic urban centers like Salou... Andrea is lovely and very attentive to everything concerning your accommodation... HOWEVER, the stay could have been perfect if it weren't for the additional €90/week charge for a parking space, which, moreover, is provided within the residence... we were there during peak season, so we paid the full price (as usual)... which means you pay almost €300 per night and then you have to pay again to park... On principle, and we weren't the only ones, we parked our vehicle outside despite the parking problems (lots of people and few spaces nearby)... Pierre & Vacances seems to think we (you) are a bit like Americans, and I find that deplorable...

Review 2026-08-19 20:13:45

Chère Katia,
Merci pour votre commentaire sur Pierre & Vacances Cala Cristal.

Nous sommes ravis que vous ayez apprécié le calme de notre résidence et le confort de votre logement climatisé.

Vos remarques sur l'accueil d'Andréa nous touchent particulièrement - notre équipe s'attache toujours à rendre chaque séjour mémorable.

Cependant, nous regrettons que certains aspects des services complémentaires n'aient pas répondu à vos attentes. Les places de stationnement sur site étant limitées, leur tarification vise à en garantir l'accès au plus grand nombre.

Pour finir, nous espérons que la proximité immédiate avec la plage et la piscine semi-privée a pu compenser ces désagréments, offrant à votre séjour toute la sérénité propre à Cala Cristal.

Au plaisir de vous accueillir à nouveau,

General Manager, Manager

Cinthia Es.

There is 2 months on G_Google Google

5/5

A true paradise. Tranquility, comfort, and every detail well taken care of.

Review 2026-07-31 19:09:33

Estimada Cinthia,
Muchísimas gracias por su reseña acerca de su experiencia en Pierre & Vacances Cala Cristal.

Nos alegra mucho saber que su estancia superó todas sus expectativas.

Agradecemos especialmente que haya valorado la serenidad de nuestro entorno y las comodidades diseñadas para garantizar su bienestar. Cada detalle de nuestros apartamentos con terraza-jardín y acceso directo a la playa busca crear memorias tan especiales como las que nos describe.

Esperamos tener el placer de recibirla nuevamente en un futuro cercano.
Un cordial saludo,

General Manager

Kevin Morley

There is 2 months on G_Google Google

5/5

Review 2026-07-17 16:17:41

Dear Kevin,
Thank you for taking the time to share your feedback.

We are delighted you chose our residence for your extended holiday and that Andrea could assist you throughout your stay.

While we provide essential kitchen equipment, we understand some guests may prefer additional amenities. We also note your remark about the furnishings as we continue to enhance our spaces.

Finally, we are thrilled that the beachfront setting added to your experience.

We hope to have the pleasure of welcoming you again.
Kind regards,

General Manager