Fabulous
136 reviews
Hannah Arpke
il y a 1 year sur Google
Dear Hannah,
Thank you for sharing your opinion.
We are truly sorry to hear about the confusion and inconvenience you experienced regarding our pet policy and deposit information. Our intention is to provide clear and comprehensive details to all our guests, and we regret any oversight in this instance.
We understand the importance of transparent communication and take your feedback seriously. We are currently reviewing our processes to ensure all information is readily accessible and clearly presented to our guests before booking.
We acknowledge that information regarding pet weight restrictions is crucial for guests traveling with pets and are taking steps to ensure it is more visible in our communications. As for the deposit, it is standard practice to ensure the accommodation is maintained for future guests, and we apologize for any inconvenience caused by the delay in its return.
Your feedback on our customer service response times is disappointing to hear, and we want to assure you that we are committed to being responsive and attentive to our guests' inquiries and concerns. We regret that we did not meet your expectations in this area.
We hope to see you again.
Best regards,
General Manager, Manager
William Cherpro
il y a 1 year sur Google
Dear William,
Thank you for this great feedback about your recent stay at Pierre & Vacances Cala Cristal.
We are thrilled to hear that you enjoyed the fantastic beachfront location and the terrace with stunning views. Our team, especially Andreea, is delighted to have contributed to your memorable stay. We take pride in providing excellent service and comfortable accommodations for our guests.
We appreciate your kind words about our prices and look forward to welcoming you back for another fantastic vacation with Pierre & Vacances.
It would be a pleasure to welcome you again.
Best regards,
General Manager, Manager
Johan Van der hoek
il y a 2 years sur Google
Dear Johan,
Thank you for this great feedback about your recent stay at Pierre & Vacances Cala Cristal.
It is wonderful to know that you enjoyed our location and had a great experience.
We look forward to the pleasure of welcoming you back on your next visit.
Best wishes,
General Manager, Manager
V.
il y a 2 weeks sur Google
Cher Hôte,
Merci d'avoir rédigé ce gentil commentaire.
Nous sommes ravis que votre séjour parmi nous ait été une expérience mémorable.
Votre satisfaction concernant l'emplacement privilégié de notre résidence nous enchante. L'environnement paisible et la vue imprenable sur la mer Méditerranée constituent en effet un cadre idéal pour des vacances reposantes.
Le confort de nos installations, notamment l'espace aquatique et les prestations de notre établissement, semble avoir contribué à la réussite de votre séjour. Nous apprécions particulièrement que vous ayez souligné la qualité de service, qui reflète notre engagement constant envers le bien-être de nos hôtes.
Au plaisir de vous recevoir à nouveau pour une autre expérience positive,
General Manager
Carmen total
il y a 3 weeks sur Google
Estimada Carmen,
Le agradecemos que haya compartido su opinión sobre nuestro establecimiento.
Nos complace enormemente saber que valora nuestra privilegiada ubicación frente al mar. También nos alegra que haya tenido una experiencia agradable en nuestra cafetería Calma Lounge, donde nuestro equipo se esfuerza por ofrecer un servicio cercano y atento.
Será muy grato recibirla nuevamente en el futuro.
Atentamente,
General Manager, Manager