Good
2168 reviews
Chris Allen
il y a 2 months sur Google
Em Lovs
il y a 2 months sur Google
Isabella Tilova
il y a 3 months sur Google
Deepak Srihari
il y a 4 months sur Google
Dear Guest,
Thank you for sharing your feedback with us.
We are pleased to read that you enjoyed our location and the variety of amenities we offer, such as the indoor pools and play areas.
However, we sincerely apologize for the issues you encountered with the quality of your accommodation. We regret that you were bothered by the old and squeaking doors and windows, as well as the presence of insects inside.
We understand how this could negatively impact your stay, especially with the discomfort of insect bites. We will take action to address these problems and improve the maintenance and cleanliness of our accommodations.
As for the unfortunate incident of clothes being stolen, we take such matters seriously. We will investigate this issue and implement measures to ensure the security and safety of our guests' belongings.
Your feedback is essential to us, and we appreciate you bringing these concerns to our attention.
We hope you will give us another opportunity to provide you with a more enjoyable and satisfactory experience on your next visit.
The Pierre & Vacances team