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Customer reviews
Customer reviews Le Quartz
160 reviews including 21 available reviews from Pierre & Vacances holidaymakers *
* The reviews below are those of our Pierre & Vacances customers. Please visit the Tripadvisor website for all reviews for this destination.
Overall rating
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Family
84
Couples
27
Solo travel
1
Business
0
Friends getaway
15
Rating by category
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
«Uncomfortable»
would not recommend this other than its location is pretty good. The rooms are tiny with no hanging space, only 2 draws. Not enough cutlery or crockery to warrant the dishwasher!! but no oven and a microwave with no instructions. The room was warm and fairly clean but towels and pillows were tiny and you had to make your own beds and no clean during the week.......BASIC is the word, not sure what I was paying for. When you go on holiday you want to be looked after a little but here you get nothing......oh except a cleaning pack!! ha ha!!
nathaliegarcia, Responsable commercial at Pierre & Vacances Residence Le Quartz, responded to this review
Hello WANDER We discovered your review and must admit being truly saddened having to conclude that you aren't satisfied about your recent stay,wich seems to result the fact the visuals and informations at your Tour Operator did not live up reality. Please note that you have possibility at the booking to include cleaning service during your stay and beds done at your arrival . We also want to inform you about possibility to rent bigger apartments in the residence, we have apartments with 1 or 2 rooms separate . The reception can provide you extra pillows durind your stay if you need it and more cutlery and crockery also. Having said so,we sincerely hope getting teh chance to welcoming you again in one of our residences in future don't hesitate to contact us directly to book to provide you better informations and better choice of apartement Best regards
«Skiing»
A great place to stay and just what you need, ski in and ski out. Warm, and clean and friendly reception staff. The rooms are basic but comfortable and there is everything that you need. I would recommend this hotel.
nathaliegarcia, Responsable commercial at Pierre & Vacances Residence Le Quartz, responded to this review
Hello tessaillingworth First at all thank you for sharing your experience with us. We are happy to read that you appreciate the location of our residence as well as ski in and ski out. Thank you for your compliments about our team ! We hope to see your again in Belle Plagne and i let you note that you can contact us directly for your next booking . We can provide you also 4 stars accomodation in our resort of Belle Plagne. Best regards
«le quartz»
overall good value for our needs. nice to be able to ski in/out with lack of snow at this time. staff helpful our accommodation basic but perfectly adequate for us and dog . belleplagne centre small but has supermarket and bars which was enough for us
«Basic but clean»
Room smelt of damp and smoke on arrival. We had to walk 500metres uphill for our meals to another hotel. This was not explain when booking. It mentions a pool in the brochure, but no one mentions it when u get to the resort.
«We all liked it except for the basic Wi-Fi»
We all liked it. Very cute and cozy village in the center of the two valleys is very convenient to get anywhere in the resort. The hotel we loved it;-- clean, warm, cozy. Always have hot water. The friendly girl on the reception Desk. Very simple and quick procedure of registration check-in--no need to fill in forms. The location of the hotel super --riding from door to door. We have visited many ski resorts and this is one of the best on all indicators with the exception of free Internet - it is not possible to receive mail. This is perhaps one minus among all the pluses. If you will improve the quality of wifi, then your hotel will be ideal. we will gladly visit it again.