Thank you for your feedback regarding your stay. We’re pleased to hear that you appreciated the nice location, but we sincerely apologize for the issues you encountered with the black mould in the bedrooms and shower room. This is certainly not the standard we aim to uphold, and we understand your concerns regarding health and comfort.

We take cleanliness very seriously and will address this issue with our maintenance team immediately. We appreciate your input, as it helps us improve our accommodations. We hope you’ll consider giving us another chance in the future for a better experience.

The Pierre & Vacances Team