Dear Эльвира,
Thank you for taking the time to review your stay.

We regret to hear that the bed configuration did not meet your expectations. Our hotel offers a variety of room types and we strive to ensure that descriptions of our accommodations clearly indicate the bed sizes and arrangements to assist our guests in making informed decisions.

While we receive many positive comments about our culinary offerings, we are genuinely sorry to hear that our food selection did not align with your personal taste preferences. We take pride in providing a variety of options to cater to the diverse palates of our guests.

It is disheartening to learn that you found our staff's service to be less than satisfactory. We take pride in our team's dedication to guest satisfaction and it is concerning to hear that we may have fallen short of our high standards during your visit.

We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.
Kind regards,

Manager Hotel Bahía Calpe By Pierre & Vacances

Dear Catherine,
Thank you for your positive review.

We are thrilled to hear that our staff made a positive impression and that the breathtaking views from our balconies contributed to the enjoyment of your visit. It's also wonderful to know that you found the swimming pools delightful and the nearby beaches immaculate.

While we understand that our food offerings may not have met your expectations, we hope that the overall experience was still a pleasant one. Our aim is to cater to a variety of tastes and we continually strive to provide quality dining options for our guests.

We are glad that these minor points did not overshadow the positive aspects of your stay and that you would consider returning to Calpe for another visit. It would be our pleasure to welcome you back, perhaps to try a different experience that we could offer.

We look forward to welcoming you back in the future.
Kind regards,


Manager Hotel Bahía Calpe By Pierre & Vacances

Dear Helen,
Thank you for your recent stay and for taking the time to leave a review.

We are glad to hear that your overall stay was enjoyable. Regarding the tea and coffee facilities, we offer kettles as part of our loan service at the reception, and we have noted your preference for in-room amenities. Our team is dedicated to providing a comfortable and pleasant stay for all our guests, and we appreciate your constructive feedback.

We hope to welcome you back in the future.
All the best,


Manager Hotel Bahía Calpe By Pierre & Vacances

Dear William,
Thank you for sharing your opinion after your recent stay at Hotel Bahia Calpe.

We're delighted to hear that our staff made a positive impression and that you appreciated our prime location. It's wonderful that you enjoyed the breakfast buffet as well. Regarding the bar service, our rooftop Calpe Diem and lobby bars offer a relaxing space and are staffed to serve guests throughout the day, with hours extending until 00:30. We apologize if there was any inconvenience during your stay. Additionally, while we do not have tea and coffee making facilities as standard in all rooms, we are glad our team could assist by providing a kettle for your comfort. We take note of your feedback regarding dinner service, and we'd like to mention that our restaurant offers a range of dining options during the high season. Lastly, it's a pleasure to be a pet-friendly hotel and we're happy Spot felt welcomed too.

We all hope to welcome you back in the future.
Best wishes,


Manager Hotel Bahía Calpe By Pierre & Vacances

Dear Maja,
Thank you for taking the time to share your feedback.

We're glad to hear you appreciated our hotel's prime location near the beach.

Regarding the towel service, we offer a flexible cleaning service where guests can request changes according to their preference, though we apologise if the charge for additional towels was not to your satisfaction.

We regret to hear about your experience with noise and any inconvenience it may have caused you. Our team strives to maintain a tranquil environment and we're addressing the points you've raised.

Regarding your dining experience, we offer a variety of options in our buffet with careful attention to quality and service standards. We are disappointed to learn that it did not meet your expectations and will consider your comments as we continually work to enhance our guest experience.

We hope to be able to welcome you back for an improved stay.
Kind regards,

Manager Hotel Bahía Calpe By Pierre & Vacances