Customer reviews Arc 1950 Le Village

Had a fantastic last minute skiing holiday with the family - idyllic location right at the foot of the slopes. Great skiing (we're beginners, but were soon on the blue slopes, which were fab) and lots of shops/bars/restaurants. Half board food was excellent. We'd love to return.

Our stay is quite a disaster (we are still here). The food is terrible. Never ever should one book half pension. The restaurants are not only not acceptable (surely if you take in consideration the amount Pierre et Vacances will invoice you), but in addition you are treated in a very aggressive way by the locals. Apparently this was not a surprising element as Pierre et Vacances offered a refund for the upcoming days.

Brilliant views

Very good place to stay for a great ski holiday

I am not person who have put any reviews ever but this is outrageous and not acceptable, very bad. Disappointed since moment I arrived. Reception communication 0, no willing to help to make all things to sort out, just saying it is what it is and we can not fix anything. Overall rude attitude, almost felt like as you are not French, we will not help you, bit racist feeling got from this. After getting room, we became more disappointed, 5 star hotel became 1 star hotel. Where do we start: Bathroom - wall half painted , half plastered, could not really believe my eyes. Bathroom radiator dirty, some kind of black stuff on it. Next to bathtub crane, black discusting stuff around the edge, seems like mold. Living room - extendable sofa falling apart, with stains. Overall all furniture out of date, all screched up, and just old. No wardrobe, unbelievable. Bedroom - 2 separate beds, specifically notified that need to have double bed. Wc - feels like from 1990's, at most 2 stars as it was clean. Overall - cracks on floor, stains on lamp shades, clubchairs overused,see treads coming out, doors all screched on corners, tray fro keeping your small stuff, coming apart and so on and on. After you get so much disappointment, you can not see anything good anymore and your holiday is ruined. Will try to add photos if they will allow me, to make sure rest of clients can see that 1000€ holiday becomes 250€ holiday. Definitely would not suggest this to anyone, especially families, who want to get than nice holiday after hard work. P.S. one star can give only because of view, that is,only thing which makes me stay here and finish my holidays.