Accommodation for 7 nights
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801 reviews including 64 available reviews from Pierre & Vacances holidaymakers *
* The reviews below are those of our Pierre & Vacances customers. Please visit the Tripadvisor website for all reviews for this destination.
«lovely resort and attractive buildings from the outside, but poor apartments internally»
Avoriaz is a fantastic resort and the apartment blocks are attractive from the outside, but internally are poor. We had booked 2 4/5 person adjoining apartments which were advertised as having an connecting internal door. this was not the case. we had 2 apartments which were next door to each other with no way to connect internally. this made cooking and catering for the group difficult. Both apartments were missing items from the kitchen or linen when we first arrived and both had items left over from previous tenants. There were not enough keys for a group of adults staying. Thee boot lockers were also too small to store ski and snowboard boots in and there was only one small bench to use for kitting up in the morning at the ski locker.,
«Great snowboarding holiday. Only let down was the hotel.»
From the second we got there the hotel and staff was a hassle, check out is at 10 and when we got there they said we had to wait till 5 pm to get our keys - while some others got their’s straight away. That’s 8 hours to do the worst cleaning job I’ve seen, my girlfriend was so disgusted she had to clean and sterilise the whole place. There goes our first day of 11 wasted. No matter what they say the wifi does not work anywhere in the hotel besides the front counter. You receive little to no information about the hotel or the resort as a whole at all. Why aren’t the appartments serviced? You can stay in a 1 star shack in Bali and still get a service. Apartments are very small we had a studio for 4 but it was cramped with the 2 of us. I’d say the max you could squeeze would be 3 and that is max. Location was very good and we had a very nice view.
Needs a good clean. Room 3107 Saskia noisy above locker room facing street. Mattresses very hard. Ask at reception for hairdryer. Close to ESF ski school meet up. Supermarket and bakery v close. Please get things right, the location is great.
Dear guest, We would like to thank you for sharing your post with the TripAdvisor community. We regret to read about your mixed feeling about your experience in our residence. We are sorry to hear that the accommodations did not meet your full expectations. We do hope you were able to leave your comments and suggestions with the reception. It would be a pleasure to have the opportunity to welcome you and your family in one of our residences. Kind regards, Team Pierre & Vacances
We had a wonderful stay in Saskia 3. Our appartment was on the highest floor with stunning views over Avoriaz and the mountains. Only 3 appartments on that floor so very quiet. We will certainly book appart 3801 next time!
Dear Frederic, Thank you for leaving your nice post. We are very pleased to know you enjoyed you stay in our mountain residence. We are looking forward to invite you back for big heights in Avoriaz. Best regards, Pierre & Vacances´ team
We enjoyed the view from our apartment, it was conveniently located but we were quite disappointed with the facilities. Having stayed at other pierre vacances apartments in Avoriaz before (at similar price) we are well positioned to comment on this stay. We booked Saskia Falaise, but on arrival we found our room was in a different building (Malinka). I found this both disappointing and misleading. Although we were allowed access to Saskia Falaise, our own building (Malinka) did not have the facilities offered by Saskia such as reception and children's play area. As there are no phones in the rooms if you need to speak to reception you need to put on your snow gear and walk to another building, this is highly inconvenient when travelling with young children. The ski room has 14 stairs down to the slopes so this makes access difficult with 3 young children and all the equipment. Ski lockers are not heated and there are no seats to sit on to put on your boots! The room had a terrible smell on arrival. It was also cold. The kitchen was not like the photographs at all. It had such little bench space that we needed to put all the kitchen appliances in the broom cupboard just to have enough space to make a sandwich. There is not even a drawer for the cutlery. The cutlery tray is stored in a cupboard above the sink. There is absolutely no space to store any food also. Also, there was a lot of night time party noise from other guests. The building seems to attract groups of young singles.
Dear Guest, Thank you for sharing your comments with the Tripadvisor community. We are very sorry to hear you had some mixed feelings regarding your stay in our residence. We hope you shared your comments with our staff at the reception, they always will do their best to try to find a solution during your stay. Taking good note of your remarks about the apartment, we recommend you to visit our website where all the specifications regarding the size and fixings of the accommodations are mentioned. Nevertheless we will use your feedback to further improve our facilities and services. We do hope we be able to welcome you back in our residence enjoying the great skiing in the French Alps. We wish you a nice day. Pierre & Vacances´ Team