Dear Cristina,
Thank you for sharing your opinion following your recent stay at Pierre & Vacances Altea Beach.

We are sorry that your stay did not fully meet your expectations.

This situation concerning the missing necklace saddens us deeply. We did not find the item in the apartment, and our team is truly sorry for your loss, especially as it carried significant sentimental value. Please be assured that we place great importance on our guests’ comfort and trust, and this experience is not reflective of the standards we strive to maintain.

Thank you for sharing your feedback. We value your comments and want you to know that our staff is always available to assist with any concerns during your stay.

We hope you will consider giving us another opportunity in the future for a more positive experience.
Kindest regards,

Javier Muñoz Canet, Manager

Dear Nils,
We sincerely appreciate your wonderful feedback.

We are delighted that your stay at Pierre & Vacances Altea Beach provided such a memorable experience.

We are thrilled that you savored the serene atmosphere, embraced the breathtaking panorama of the Mediterranean from your furnished balcony, and cherished the peaceful surroundings of our seaside residence. Our prime location overlooking the pleasant marina offers our guests an exceptional opportunity to unwind and reconnect with nature.

We look forward to welcoming you back for another rejuvenating stay.
Best regards,

Javier Muñoz Canet, Manager

Dear Abhishek,
Thank you for this great feedback about your recent stay at Pierre & Vacances Altea Beach.

We are thrilled to hear that your stay was memorable at Pierre & Vacances Altea Beach.

We are delighted that you appreciated the breathtaking scenery, tranquil surroundings, and the cosiness of your apartment, complete with climate control for your comfort. It is wonderful that the expansive balcony and its impressive vistas, along with the cleanliness and spaciousness of the apartment, contributed to the overall enjoyment of your visit. Knowing that you found our accommodations to offer complete value for your investment brings us immense satisfaction.

We would be delighted to welcome you back.
Take care,

General Manager

Dear Liisa,
Thank you for sharing your opinion following your recent stay.

We are truly disheartened to hear that your experience did not live up to your expectations.

We are deeply concerned about your remarks regarding the condition of the apartment and the unusual odour you experienced. We take the cleanliness and upkeep of our accommodations seriously and regret any discomfort this may have caused you. We will look into the situation to ensure our apartments provide a welcoming environment for all guests.

Regarding the difficulties you faced when requesting an apartment change, we apologise for any miscommunication that occurred. Our intention is always to assist our guests in a timely and efficient manner, and we regret if the service provided by our receptionist did not reflect our usual standards.

We also take note of your comments about the odour of cleaning products. Providing a pleasant and safe atmosphere is paramount, and we will review our cleaning protocols to better balance hygiene and guest comfort.

Your feedback is invaluable to us as it allows us to improve the experiences of all our guests.

We hope to have the pleasure of welcoming you again for a more pleasant experience.
Best regards,

General Manager

Dear Victor,
Thank you for this great feedback about your recent stay at Pierre & Vacances Altea Beach.

It fills us with joy to hear about your pleasant time at our establishment.

We are delighted that you enjoyed the proximity to the beach, where the gentle waves of the Mediterranean Sea and the picturesque marina add to the serene ambiance. Our guests often speak highly of the easy beach access, just 20 meters from the hotel, and we're glad it contributed positively to your stay.

We would be delighted to welcome you back.
Take care,


Javier Muñoz Canet, Manager