Very good
553 reviews
Nils gussing
il y a 2 weeks sur Google
Dear Nils,
We sincerely appreciate your wonderful feedback.
We are delighted that your stay at Pierre & Vacances Altea Beach provided such a memorable experience.
We are thrilled that you savored the serene atmosphere, embraced the breathtaking panorama of the Mediterranean from your furnished balcony, and cherished the peaceful surroundings of our seaside residence. Our prime location overlooking the pleasant marina offers our guests an exceptional opportunity to unwind and reconnect with nature.
We look forward to welcoming you back for another rejuvenating stay.
Best regards,
Javier Muñoz Canet, Manager
Abhishek A
il y a 1 month sur Google
Dear Abhishek,
Thank you for this great feedback about your recent stay at Pierre & Vacances Altea Beach.
We are thrilled to hear that your stay was memorable at Pierre & Vacances Altea Beach.
We are delighted that you appreciated the breathtaking scenery, tranquil surroundings, and the cosiness of your apartment, complete with climate control for your comfort. It is wonderful that the expansive balcony and its impressive vistas, along with the cleanliness and spaciousness of the apartment, contributed to the overall enjoyment of your visit. Knowing that you found our accommodations to offer complete value for your investment brings us immense satisfaction.
We would be delighted to welcome you back.
Take care,
General Manager
Liisa Eskelinen
il y a 3 months sur Google
Dear Liisa,
Thank you for sharing your opinion following your recent stay.
We are truly disheartened to hear that your experience did not live up to your expectations.
We are deeply concerned about your remarks regarding the condition of the apartment and the unusual odour you experienced. We take the cleanliness and upkeep of our accommodations seriously and regret any discomfort this may have caused you. We will look into the situation to ensure our apartments provide a welcoming environment for all guests.
Regarding the difficulties you faced when requesting an apartment change, we apologise for any miscommunication that occurred. Our intention is always to assist our guests in a timely and efficient manner, and we regret if the service provided by our receptionist did not reflect our usual standards.
We also take note of your comments about the odour of cleaning products. Providing a pleasant and safe atmosphere is paramount, and we will review our cleaning protocols to better balance hygiene and guest comfort.
Your feedback is invaluable to us as it allows us to improve the experiences of all our guests.
We hope to have the pleasure of welcoming you again for a more pleasant experience.
Best regards,
General Manager
Victor
il y a 7 months sur Google
Dear Victor,
Thank you for this great feedback about your recent stay at Pierre & Vacances Altea Beach.
It fills us with joy to hear about your pleasant time at our establishment.
We are delighted that you enjoyed the proximity to the beach, where the gentle waves of the Mediterranean Sea and the picturesque marina add to the serene ambiance. Our guests often speak highly of the easy beach access, just 20 meters from the hotel, and we're glad it contributed positively to your stay.
We would be delighted to welcome you back.
Take care,
Javier Muñoz Canet, Manager
Johan Bijlsma
il y a 7 months sur Google
Dear Johan,
Thank you for this great feedback about your recent stay at Pierre & Vacances Altea Beach.
While we noticed you didn't utilize the bar service during your stay, we hope you still had a pleasant time at Pierre & Vacances Altea Beach. Our goal is to provide a comprehensive experience, including the availability of refreshments for those moments of relaxation.
We hope you were able to appreciate the beautiful views of the marina and the Mediterranean Sea from your apartment's furnished balcony, and that the proximity to the pebble beach just 20 meters away added value to your stay.
We would be delighted to welcome you back.
Take care,
Javier Muñoz Canet, Manager