Name: Residence Les Bergers
Brand: Pierre & Vacances
Price: 140 EUR
Availability: InStock
Rating: 3.7 (317 reviews)

Customer reviews Les Bergers

3.7

Good

317 reviews

33.1 %

34.4 %

15.1 %

7.6 %

9.8 %

HMW_0710シ

il y a 7 months sur G_Google Google

1/5

Not the best, rooms dirty food in the restaurant is a horrible slop, lights dont even work and there’s lots more negative things i could say about this place. Not good this place needs a makeover.

Review 2023-05-04 11:46:19

Dear Guest,

Thank you for taking the time to share your feedback.

We are sorry to hear that your stay did not meet all of your expectations.

Our promise is to offer you an exceptional experience, this is why we give a particular attention to your feedback, especially when we do not meet the expectations of our customers.

We apologise that you did not find your cottage clean. This should obviously not be the case. If guests still find dirt in the cottage after cleaning, we always recommend reporting this to reception immediately. The park staff can then send an extra cleaner.

We are very sorry to learn that the quality of food in the restaurant did not fully satisfy you.

Your feedback is very important to improve the quality of our services. Be sure that it will be forwarded to the right department.

We hope to welcome you back for an improved visit in future.

Kind regards,
Pierre & Vacances team

Ciaran Davidson

il y a 10 months sur G_Google Google

3/5

Fairly decent accommodation for a decent price. Especially for student ski-trip type holidays. Sauna and pool facilities on site. Located extremely close to the Les Bergers lifts which is great but is slightly let down by being a good 15/20 minutes walk from a lot of the main resort.

Libor Rufer

il y a 2 years sur G_Google Google

5/5

Very nice place, 4* residence with a swimming pool and restaurant, comfortable appartement, well equipped. Skiing possibilities in few meters. Even now, in the Covid pandemic, slopes are well-tended every day. Ski lifts are not working, so you must walk, but the good side of this is a huge space available! Come to see or to stay for few days! Let me know if you are interested!

Daan Onghena

il y a 3 years sur G_Google Google

1/5

Instead of choosing any form of communication or warning, the staff called the authorities. It seems that the hotel doesn’t care about its guests, only thinking on the short term and scaring young adults. We do not wish to spend the night in a cell, so talk to us instead of only listening to your own staff.

ROKON Productions

il y a 3 years sur G_Google Google

1/5

The staff/security likes to threaten innocent guests with a 65€ fee and even exclusion of the hotel without any reason. While we were just chilling they called the police on us. This is a good case of unjustified display of power.
Apart from that they have a good restaurant with friendly waitresses.