Premium residence Les Alpages de Chantel

Location and swimming pool makes it very comfortable for families and children. The size of the rooms is very small,common for france, not always comfortable for big families. Would recomend due to location first of all. Prcie & quality balance is also good.

Having to travel a long way and at some expense, a family ski trip is a once a year treat for us. So I want to make it special. Having stayed at PV in Flaine last year, we booked midweek and were allocated a basement room with a steep bank for a view 3 feet from the door. So this year I booked a superior room 9 months early as soon as the rooms became available in the hope that I might get a better room with a view of the mountains. How disappointed I was to find that 1) we were booked into Roselend (further down and away from the slopes and with less facilities) and 2) at the back of the block with an unattractive view of the hotel behind us. On speaking to the pleasant and helpful staff, they suggested that I should have called them after booking to express my preference which they would have tried to accommodate. Sadly, that's not good enough for me anymore. I want to be able to book the type of room that I want with the view that I want and in the building of my choice at the point of booking without having to phone someone to ask nicely. Expressing a preference after booking is by no means a guarantee that that is what I'm going to get. Is it too much to be able to book a room with a view in the building of my choice? BTW - I may be wrong, but I don't recall the PV website making it clear that there are two buildings that make up the Chantel apartments. I feel somewhat misled by this. Apart from that, I got what I expected. A fairly small apartment, reasonably well equipped with a nice pool for the kids to enjoy.

Clalenging snow from icy to deep powder, we did ski every day the work on the snow in order to open the domain in difficult meteo condition was very good. We enjoy to ski every day. It was possible to ski on les Arcs domaine and La Plagne domaine.

Do check which of the two buildings your reservation is for, as the booking confirmation does not tell you. Our room was on a corridor with no heating and stone floor and walls. The only window in the children's bedroom was onto this corridor, so either you had no privacy or no ventilation: take your pick! We had a 'standard apartment for 5-6 people'. The grout in the floor tiles was filthy. The bathrooms were dated. The room was smaller than the pictures indicate. Quite a rip off. Emir at reception was very helpful.

We have holidayed at quite a few P&V apartments and considering this is a premium, this was disappointing - We opted for 6 birth (even though there were only 4 of us) and the living area could only seat 3 comfortably and only 4 maximum. The general finish, quality & quantity of fixtures and staff were good. Door step skiing was approx 100M along a snow/ice covered pavement (which was not cleared) and then a muddy track :-( The residence is not part of general Arc 1800, but there is a cable car that runs until 22:30, except when we wanted to use it :-(