Thank you for your feedback. We’re sorry to hear about the difficulties you experienced with our phone service and Wi-Fi. This is not the level of service we strive to provide, and we will address these issues with our team to ensure improvements are made.

Your comments are important to us, and we appreciate you taking the time to share them. We hope to have the chance to offer you a better experience in the future.

The Pierre & Vacances Team

Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed the beautiful surroundings, the peaceful atmosphere, and the friendliness of our reception and cleaning teams.

We regret that the layout and condition of the apartment did not meet your expectations. Your feedback regarding the size, cleanliness, and suitability of the bunk beds for adults is very valuable, and we will take it into account when reviewing our accommodation standards and descriptions to ensure they align better with guest needs.

We’re glad to know the larger apartment and the setting left a positive impression, and we truly hope to welcome you back for a more comfortable stay.

The Pierre & Vacances Team