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Vous avez réservé chez Pierre et Vacances et vous avez besoin d’une facture ?

Si vous avez choisi le Tarif Flexible, la facture est envoyée en fonction du Tarif Flexible choisi lors de votre réservation :
J-2 : La facture est envoyée la veille de votre réservation
J-7 : La facture est envoyée 6 jours avant votre réservation
J-14 : La facture est envoyée 13 jours avant votre réservation
J-30 : La facture est envoyée 29 jours avant votre réservation

Tarif non flexible :
Nos factures finales sont envoyées automatiquement un mois avant le séjour, par e-mail.
Toutes modifications apportées à votre réservation par la suite, génèrera alors une nouvelle facture (changement de date, ajout de prestations …)

Vous n’avez rien reçu ?
Vérifiez bien vos « SPAM » ou « Courriers indésirables», votre facture s’y trouve surement.
Connectez vous à votre espace personnel Pierre et Vacances ou sur votre application « MyPV » vous trouverez tous les détails de votre réservation et vos règlements effectués.

Toujours rien ? Adressez nous votre demande de facture via ce formulaire

Vous avez besoin d’une facture avec la mention « acquittée » ?

Nos factures finales affichant la mention « acquittées » ne sont transmises qu’après votre séjour.
Adressez nous votre demande de facture acquittée après votre retour via ce formulaire.

Si toutefois votre comité d’entreprise demande une facture acquittée pour déclencher votre participation, vous pouvez toujours lui fournir votre bon de confirmation qui constitue un justificatif de réservation et de paiement accepté par la majorité des comités d’entreprises partenaires au groupe Pierre et Vacances Center parcs.
Une facture acquittée n’est jamais transmise avant la fin de votre séjour.

Modification de facture

Pierre et Vacances n’apportera aucune modification, même minime, à votre facture d’origine. Nous vous conseillons de bien vérifier tous les éléments à renseigner sur votre fiche client et votre confirmation.

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Vous êtes toujours sur place dans notre résidence? Faites votre demande à la réception, ils vous la prépareront avant votre départ.

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Une attestation de séjour n’est jamais transmise avant le début de votre séjour.

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