We came for the first time to visit the Ardèche region and in this holiday village I can not say that I found the dream place arriving on May 31 I had reserved a house for 4 people with a spacious terrace that is to say closed part of the barriers which is not the same price as a house with a terrace about 100 euros more for 15 days to my surprise I inherited a house with a terrace of course but in front of the terrace tall grass without barriers not very welcoming when I went the next day to tell them of my dissatisfaction they still told me of an error that we could change eventually but we were already installed what was the point then several problems at the entrance a parasol in a lamentable state that they came to change immediately to put a new one dirty dishes that we cleaned again; a storm occurred one afternoon water was passing under the bay window we called they came to mop because there was no mop change of towels after a week one of the towels was very dirty was it washed? they came to change it quite quickly for all that they are quite fast nothing to say then to finish the swimming pool where a regulation is posted and well some people do not respect unfortunately some smoke others drink others swim fully clothed mattresses buoys not a big deal all this if we want to be cool but why make a regulation if no one controls I still sent an email to pierre et vacances after going to the reception who gave me the contact details to ask them how they should do to reimburse me the difference between the two houses the response was evasive to see me return to the managers of the village of Rouret, huge challenge shame disappointed with my vacation I who often go to pierre et vacances for several years I was very disappointed with this one and I did not say everything
Great stay, very pleasant, very comfortable apartment, great entertainment team, thanks to the top-notch catering team, great pool during this heatwave, lots of pretty spots nearby.
Thank you ?
We had a great stay, even though it was only one night! The village was very pleasant and the apartments were very well equipped. We particularly enjoyed the pool, where we could eat and swim freely, without excessive supervision. The only downside, in my opinion, was the restaurant prices. Since it was the only restaurant option around the village, we were forced to eat there. However, the prices are, in my opinion, excessive (for example, a margarita costs €14). I therefore recommend planning to cook in your apartment to avoid excessive expenses.
The stay went very well, the activities were great, the wild river was a delight for my children, the swimming pools are large enough and numerous enough so that they are not stuck together, the apartments are functional, I find the holiday village perfect for a short family weekend, we might get bored if we stay more than a week
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