Hôtel Austria by Pierre & Vacances
140 €
1 Nacht Vom 29/03 bis zum 30/03  
Der angegeben Preis gilt für die gesamte Unterkunft, z.B. Zimmer Doppelzimmer - Ohne Aussicht, Vom 29/03 bis zum 30/03 . In Frankreich sind die angezeigten Preise ohne Kurtaxe.

Kundenrezensionen Hôtel Austria by Pierre & Vacances

3.7

Gut

274 Bewertungen

5

42.3 %

4

24.5 %

3

12.0 %

2

5.8 %

1

15.3 %

Stefan S.

il y a 7 Monate sur Google

2/5
Unfreundliches Empfangspersonal, schlechte Ausstattung in der Küche. Preis ist allerdings unschlagbar.
(Detailliert: Der Herr hinter der Rezeption hat die Situation gerettet und dafür gesorgt das wir mit unseren zwei Kindern nicht im Auto übernachten mussten.
Die Dame wollte uns nach einer kleinen Verspätung, bedingt durch die schwierige Anfahrt, am Check in hindern.) das hat uns sehr verärgert und ist eine Sache die das eigentlich schicke Hotel extrem schlecht da stehen lässt. Eine Check in Zeit zwischen 17 und 19 Uhr ist für die schwierige Abfahrt sowieso ein Ding der Unmöglichkeit.
Bewertung 2023-08-03 10:50:55

(Translated by Google) Dear Stefan S.,
Thanks for your review.

We are extremely sorry that you were dissatisfied with our often praised reception staff and the kitchen equipment.

Regardless, we hope that we were able to compensate for the negative aspects of your stay with our very moderate pricing and, on behalf of all our employees, we would like to thank you very much for your visit.

Claudia G., hotel manager

(Original)
Lieber Stefan S.,
vielen Dank für Ihre Bewertung.

Wir bedauern es ungemein, dass Sie mit unserem oft gelobten Empfangspersonal und der Ausstattung in der Küche unzufrieden waren.

Ungeachtet dessen hoffen wir, dass wir mit unserer sehr moderaten Preisgestaltung die negativen Aspekte Ihres Aufenthaltes kompensieren konnten und danken Ihnen im Namen aller Mitarbeiter vielmals für Ihren Besuch.

Claudia G., Hoteldirektorin

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Lucía Rico García

il y a 1 Woche sur Google

4/5
Average hotel, renovated rooms and very friendly staff, especially the waiters ?

Highlight the good location, since you are 5 minutes from Grau Roig and you have the bus stop a few meters from the hotel

We chose half board, the correct buffet breakfast; but dinner was short for us. It was a menu with starter, main and dessert but the food was very repetitive
Bewertung 2024-03-21 13:50:51

(Translated by Google) Dear Lucía Rico,
We appreciate you sharing your testimony after staying at our Hotel Austria by Pierre & Vacances.

We are pleased to know that you found our rooms newly renovated to your liking and that the treatment you received from our staff, especially the waiters, was very friendly. We are also glad that our location close to Grau Roig and the ease of access to public transport have been convenient for you.
We are sorry that the dinner did not meet your expectations in terms of variety and we will take note of your comments to revise our half board menu and enrich the culinary experience of our guests.

We hope you come back to visit us very soon.

Receive a cordial greeting,


Claudia G., General Manager

(Original)
Estimada Lucía Rico,
Apreciamos que compartiera su testimonio tras su paso por nuestro Hotel Austria by Pierre & Vacances.

Nos complace saber que encontró nuestras habitaciones recién reformadas a su gusto y que el trato recibido por nuestro personal, especialmente los camareros, fue muy amable. Celebramos también que nuestra ubicación cercana a Grau Roig y la facilidad de acceso al transporte público hayan sido convenientes para usted.
Lamentamos que la cena no haya cumplido con sus expectativas en cuanto a variedad y tomaremos nota de sus comentarios para revisar nuestro menú de media pensión y enriquecer la experiencia culinaria de nuestros huéspedes.

Esperamos que vuelva muy pronto a visitarnos.

Reciba un cordial saludo,


Claudia G., General Manager

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breil isabelle

il y a 1 Woche sur Google

4/5
Helpful staff, large room, generous and varied breakfast and half board. Excellent value ! The only problem is no parking, you park along the road and the insulation is not excellent. Not a problem if the environment is respectful...
Bewertung 2024-03-19 07:50:31

(Translated by Google) Dear Isabelle,
We thank you for taking the care to write this review following your stay at the Hotel Austria by Pierre & Vacances.

We are delighted that you found our staff helpful and that you appreciated the size of the rooms as well as the quality and diversity of our breakfast and half board offer. Regarding sound insulation, we are attentive to ensuring the comfort and tranquility of our guests and regret that this did not meet your expectations.

It would be a pleasure to see you again soon.
Yours sincerely,


Claudia G., General Manager

(Original)
Chère Isabelle,
Nous vous remercions d'avoir pris le soin de rédiger cet avis suite à votre séjour au Hotel Austria by Pierre & Vacances.

Nous sommes ravis que vous ayez trouvé notre personnel serviable et que vous ayez apprécié la grandeur des chambres ainsi que la qualité et la diversité de notre offre de petit déjeuner et de demi pension. En ce qui concerne l'isolation sonore, nous sommes attentifs à assurer le confort et la tranquillité de nos hôtes et regrettons que cela n'ait pas été à la hauteur de vos attentes.

Ce serait un plaisir de vous revoir prochainement.
Bien à vous,


Claudia G., General Manager

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Omar las

il y a 1 Monat sur Google

5/5
Good hotel with comfortable rooms and beds. Average bathroom and little water pressure. Abundant breakfast service. Very friendly reception in all the details.
Bewertung 2024-03-06 10:52:26

(Translated by Google) Dear Omar Las, Thank you for the minutes you have dedicated to evaluating your experience and for sharing your observations.
We are pleased to know that you found the rooms and beds comfortable and that you enjoyed our extensive breakfast service. We are also delighted that our reception team was very friendly and attentive during your stay.
We are sorry that the water pressure did not meet your expectations. We strive to provide quality facilities and will take your feedback into account when reviewing the status of the bathroom facilities.

It will be very pleasant to welcome you again. A cordial greeting,


Claudia G., General Manager

(Original)
Estimado Omar Las, Gracias por los minutos que ha dedicado a valorar su experiencia y por haber compartido sus observaciones.
Nos complace saber que encontró las habitaciones y camas cómodas y que disfrutó de nuestro servicio de desayuno abundante. También estamos encantados de que nuestro equipo de recepción haya sido muy amable y atento durante su estancia.
Lamentamos que la presión del agua no haya cumplido con sus expectativas. Nos esforzamos por ofrecer instalaciones de calidad y tomaremos en cuenta su comentario para revisar el estado de las instalaciones de baño.

Será muy grato poder recibirle nuevamente. Un cordial saludo,


Claudia G., General Manager

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Luis Comajuan

il y a 1 Monat sur Google

5/5
For the attention and professionalism of the waiter Alex at the Bar!
Bewertung 2024-03-06 10:52:23

(Translated by Google) Dear Luis,

We are glad to know that you liked the attention and professionalism of our waiter Alex at the bar. Our team strives to provide friendly and efficient service to all our guests.

We hope to have the opportunity to welcome you again on another occasion.

Sincerely,


Claudia G., General Manager

(Original)
Apreciado Luis,

Nos alegra saber que la atención y profesionalidad de nuestro camarero Alex en el bar fueron de su agrado. Nuestro equipo se esfuerza por ofrecer un servicio amable y eficiente a todos nuestros huéspedes.

Esperamos tener la oportunidad de volver a darle la bienvenida en otra ocasión.

Un saludo cordial,


Claudia G., General Manager

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