I'm not in a good mood these days, so I'm going to get this off my chest. I've been coming to this campsite for 20 years and I've never experienced such a mess…
Unfortunately, the sanitary facilities haven't been in decent condition for the last four years, and it's getting worse and worse. NOTHING IS CLEAN. The toilets, the showers, the sinks, the laundry and dishwashing tubs: nothing is up to standard.
This year, they decided to make some changes. The resort decided to add a keypad entry system for the sanitary facilities. Although they think that people other than campsite residents are using the facilities, why are you doing this?
Almost no one uses the toilets except the residents.
We expressed our dissatisfaction to the resort manager. He politely told us that it was our fault the sanitary facilities were dirty. He raised his voice and spoke to us curtly, without a shred of common sense. We called the police to calm the increasingly chaotic situation.
The manager addressed us informally throughout, while we used formal address (the appropriate form of politeness when speaking to a customer or someone you don't necessarily know).
I find it truly regrettable that the resort is neglecting the campsite to this extent and leaving the reins in the hands of a manager like him. Although I'll be back next year, I would really like them to take action.
We can all find happiness, even if it's sometimes difficult to find.
I sincerely hope this feedback will help things change for the better and in everyone's best interest.
I wish you a good day nonetheless (I'm angry, but I'm remaining professional).
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