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0221-97 30 30 700
(aus dem deutschen Festnetz) Kontaktieren Sie unsInfos & Buchung
Unser Call Center steht Ihnen zu folgenden Zeiten zur Verfügung:
- Montag - Freitag: von 09:00 bis 19:00 Uhr
- Samstag: von 09:00 bis 17:00 Uhr
Kontaktieren Sie unsHäufig gestellte Fragen (FAQ)
Zu den FAQHier finden Sie Information über die Nutzung dieser Webseite. Zudem erhalten Sie Antworten auf die am häufigsten gestellten Fragen.
- Mein Konto
«q»
Hotel has rubbish WiFi, They want 200 Euros deposit and there is no cleaner... The feeling i got when reading there terms was, If you don't clean your room or Empty your bin you could loose your deposit
Dear client , Thank you very much for your review for us is very important to know our clients' opinion in order to improve our services . About the wifi , if you follow all the steps you will get and the reception staff are available to show you how to do it. Regarding about the deposits , if you don't empty the bins there is a charge of 50 euros, which is not the total amount. Kind regards.
«You have to pay for everything and they give you nothing.»
You have to pay a caution of 200euros at check in and the full price of your stay. The check in is too long because they warn you about everything. You get the feeling that if you break a dish, you have to pay a fortune. Also you have to clean the kitchen at the end, if not 50 euros more for the cleaning service. And no cleaning service was available to clean the apartment during 8 days. For one week, in check in we payed 1080euros with carparking and no one cleaned the apartment. Too bad to be true.
Dear client , Thank you very much for your review, for us is very important your opinion in order to improve our services. Regarding about the check in , we consider is better to inform our guest properly . The 200 euros deposit is a normal practice for any possible damages. About the cleaning is a rental , so the only cleaning included is at the end of your stay. We are sorry to hear that we haven't covered your expectations, we'll try to do our best for the next time you' will be coming . Kind regards.
«Good basic stay ...»
We were happy with our stay and enjoyed our first experience of Benidorm. We got exactly what we paid for cheap basic clean accommodation which was a lot better than we actually thought when booking. Thank you x
Dear client, Thank you very much for your review , is very important for us to improve our services. We are really glad to know that we covered your expectations and we hope youl''be coming soon. KInd regards.
«Good location»
Not far from all facilities but far enough away for a quiet night Sleep but be warned high season is full of young ones and can be noisy until early hours don't agree with parking charges but at least car was secure €10 a day for parking.
Dear Julie , Thank you very much for your review . Your opinion is very important for us in order to improve our services. We hope you had a nice stay and enjoyed our appartments,we'll be very glad if you'll be coming back soon. Kind regards.
«Loved it»
Was abit nervous after reading other reviews but loved it and would not of changed it apartment was lovely and modern clean air con workerd fine was just an overall good place to stay would definitely recommend