Beautiful residence with spacious apartment. The welcome was very good, the staff were really great. Small downside when we understood that we had paid for a mountain view and that we were on the 3rd floor (we received an email 1 month ago indicating the reimbursement of the difference which we have still not received). Regarding the station, a little disappointing compared to other pedestrian stations. This one is clearly a mountain bike station and there is too much dangerous behavior from mountain bikers in the station, especially when you have young children, it is sometimes not reassuring. Children's activities are crowded and you have to reserve 15 minutes of trampolining in the morning if you want to do some at the end of the day...so a nice residence (even if you pay attention to the mountain view) but a disappointing resort.
Nice apartment, comfortable, well oriented (50€ more to have the mountain view). We were on the 7th floor so the view was great.
The bedding, the sofa bed, zero mattress, back and neck pain for a week....my son, who was in a separate room, slept very well and enjoyed it very much.
The apartment seemed not to be cleaned, dirty kitchen, dirty fridge....and, I pass the floor and the carpets....in short, as usual, a week before closing, we had to let go! Think of the last vacationers who paid for the service like other vacationers!
Not entitled to the Activities Pass because we did not book on their site, given the number of activities that were open, they could have offered it to us!
Stay in August 2023
Residence that I recommend.
Friendly and efficient reception.
Apartment located next to the elevators but perfectly soundproofed, we heard absolutely nothing.
Very spacious and very functional apartment for 7 people with 1 large balcony (just a pity that there is no table and chairs for eating on the balcony). Everyone can go about their business in the apartment without disturbing the other.
Correct household but not nickel
Residence well located in the resort and served by stairs and escalators to go up and down to the heart of the resort. We are there very very quickly.
Regarding luggage, at least for the day of arrival, I recommend the shuttles (paying) because the residence is located in 1 climb and when you have weight in the trolleys, it is not easy. On the way back no problem.