L'avis de nos voyageurs Terrazas Costa del Sol

3.8

Bien

2401 avis

39.3 %

28.5 %

15.2 %

5.9 %

11.1 %

Pepi Gonco

il y a 2 jours sur G_Google Google

3/5

It's a very quiet hotel, on top of a mountain far from everything. They don't offer full board, only half board. That means you either have to bring your own lunch or go out to eat miles from the hotel. AND SOMETHING VERY IMPORTANT: THEY HAVE A PLAGUE OF RED ANT STINGS THAT BITE LIKE BEDBUGS, AND THEY GIVE BLISTERS FROM THE BITES. NOT ONLY THAT, BUT YOU HAVE TO TAKE THEM HOME. I notified reception, but they've made it a regular feature. Otherwise, it's a boring hotel, there are no shows or anything. There is something for the little ones, but... Phew, pathetic.
The hotel looks abandoned, the flora is very neglected, the cobblestones are broken, the pavements are better left unsaid, and there's little shade to walk around. I got an apartment about 300 meters from the pool (no exaggeration) and I wouldn't go back. Aaaa the buffet was passable, the only thing was that the staff was all very friendly, but at the checkout at the buffet there was a chubby woman with short hair and glasses (no offense, but I am chubby too) who last night was speaking very rudely to her colleagues in front of those of us who were there and I didn't like it at all.

Renata Akbel

il y a 3 jours sur G_Google Google

5/5

We spent two wonderful days as a family at this hotel.
We had a spacious apartment with two bedrooms, two bathrooms, and a stunning view of the sea and Gibraltar. Everything was clean, the kitchen was well-equipped, and the mattresses were incredibly comfortable – we slept like a baby. ?

We enjoyed relaxing afternoons by the pool – with delicious drinks available right there. ?
A big compliment also to the helpful and friendly staff at the reception – we felt very welcome.
The hotel is designed with great attention to detail – a place where you can feel at home! ??️

Avis 2025-07-26 16:14:52

Sehr geehrte Renata,
Wir danken Ihnen herzlich für Ihre ausführliche Bewertung.

Es freut uns außerordentlich, dass Sie einen so angenehmen Aufenthalt bei uns hatten.

Ihre geräumige Unterkunft mit dem atemberaubenden Meerblick und der Aussicht auf Gibraltar hat Ihnen offensichtlich zugesagt. Die hochwertigen Matratzen und die vollständig ausgestattete Küche tragen zum Komfort unserer Gäste bei.

Besonders erfreulich ist es zu hören, dass Sie die entspannten Stunden am Pool genießen konnten und unser Serviceteam Sie so gut betreut hat. Die liebevolle Gestaltung unserer Ferienanlage schafft genau die einladende Atmosphäre, die wir uns für unsere Gäste wünschen.

Wir würden uns sehr freuen, Sie wieder bei uns begrüßen zu dürfen.
Mit herzlichen Grüßen

General Manager

H. CHARI

il y a 3 jours sur G_Google Google

5/5

Spacious, clean, and pretty accommodation, very well-equipped, located in a family-friendly complex with two pools, one of which is reserved for those over 16.
Very pleasant stay: pleasant location, helpful and friendly staff.
Magnificent view from the terrace.
Highly recommended

Avis 2025-07-26 16:14:52

Cher hôte,
Merci pour ce magnifique commentaire.

Nous sommes ravis que votre séjour parmi nous ait été si agréable.

Votre satisfaction concernant votre appartement spacieux et son équipement nous fait grand plaisir. L'ambiance familiale de notre résidence et nos deux bassins, dont un réservé aux adultes, semblent avoir parfaitement répondu à vos attentes. La disponibilité de notre équipe et le panorama exceptionnel depuis votre terrasse ont visiblement contribué à rendre votre expérience mémorable.

à l'année prochaine !

General Manager

Jaime López Rivera

il y a 3 jours sur G_Google Google

1/5

Returning the deposit and everything is a pain, from the moment we checked in until we left.
The worst part is the guy on the phone, a guy named Alejandro. I hope the recorded conversations will be released someday.
I 100% recommend never going, so as not to waste time or money.

Jaime López

il y a 4 jours sur G_Google Google

1/5

Notice to future guests of this hotel: DO NOT PAY THE 200€ DEPOSIT!!!
They don't want to give it back to us!!!
Last Thursday, June 10th, we were there until Sunday the 13th at 12:00. They made us pay a 200€ deposit, and now they don't want to give us back a single cent. Mr. Manager, do you think it's normal not to return the deposit? What hotel do you run?
By the way, we just spoke 15 minutes ago with a guy named Alejandro. According to him, if you know him, he's very rude and treats customers terribly. He dismisses guests. He's not worth it for the front desk. He treats customers terribly. He's rude and despotic. Be careful, who works at your hotel?
Please read this and give me and my family a solution. It's 200€, which won't mean anything to you, but for us, it's a week's work and a lot of effort.