Name: Résidence Les Rives de la Seugne
Brand: Pierre & Vacances
Price: 121 EUR
Availability: InStock
Rating: 3.8 (371 reviews)

L'avis de nos voyageurs Les Rives de la Seugne

3.8

Bien

371 avis

29.4 %

36.1 %

22.4 %

6.5 %

5.7 %

Amandine Stéphanie

il y a 2 semaines sur G_Google Google

5/5

Top residence, very quiet location and surrounded by greenery.

A top team, dynamic and responsive!!!!

Pleasant accommodation, with large terrace.
Small downside, the terraces are a little noisy with the chairs being moved.

I recommend without problem

Lucille Pau

il y a 3 semaines sur G_Google Google

3/5

Welcoming staff with quick key delivery when check-in was done on site. On the other hand, lack of information on the activity offered by the residence which would have allowed us to stay on site for the day and have a picnic after the guided tour.

Rather well maintained residence with 4 buildings, 2 of which have a beautiful view of the countryside, which is pleasant from the terrace.

Cleaning on arrival not done properly, cobwebs with their occupants in all the corners of the rooms, food drippings near the dishwasher.
The furniture is outdated and lacks practicality, especially the kitchen area where you can also note the lack of basic crockery (measuring glass, bottle cap, trivet). Closet doors do not close properly. Some towels or sheets provided had holes or stains.

The interior doors (bathroom, hallway, bedrooms) creak. The residence is relatively noisy due to its design (wooden walkways leading to the apartments + wooden terraces, snoring from the neighbour, noise from the WC and shower pipes, voices and sounds of chairs being pushed back on the terraces, etc.)
This can be a problem when you have noise-sensitive toddlers!!

A playground in the residence for 2-6 year olds with a few games which is also occupied by older children and teenagers where some monopolize the games and talk badly. Having no other equipment, the young people end up playing football during the day or in the evening on a patch of grass facing the terraces of one of the buildings and the balls end up in the bay windows or on the terraces...

A positive point all the same: the residence is very well located, quiet in a green setting 10 minutes walk from the city center, 2 minutes walk from the West Indies (aquatic center, do not expect that of Center Parcs , smaller, fewer activities and older but sufficient for young children).

Fran Marechale

il y a 1 mois sur G_Google Google

5/5

Being able to benefit from Les Antilles de Jonzac is a real plus

Jouanneau Ferron Frédéric Laétitia

il y a 1 mois sur G_Google Google

3/5

Arrival staggered in the week so key in a small safe. Very conventional without a word of welcome. When we showed up the next morning, nothing out of the ordinary. No advice on visits, very little documentation.
Accommodation not very clean, small bugs and cobwebs.
Little storage (1-bedroom accommodation (Pb to store suitcases. Fortunately there were only 3 of us. Ditto in the kitchen, which means you have to go shopping almost every day.
Pleasant, quiet environment. We had hoped there would be evening entertainment but nothing. Very practical proximity to the West Indies.
In short, disappointed with our choice of accommodation.

Avis 2023-08-23 12:21:02

(Translated by Google) Thank you Frédéric and Laetitia for taking the time to share your experience at our Pierre & Vacances Les Rives de la Seugne residence in Jonzac.

We sincerely regret that your stay did not meet all your expectations. The satisfaction of our customers is at the heart of our concerns, and we take into account each feedback to continuously improve our services.

Regarding our little eight-legged "guests", we would like to apologize for the inconvenience caused. Please note that if cleanliness does not meet your expectations, we urge you to inform our teams on site so that they can intervene quickly to rectify the situation.

It is true that the calm environment of the residence is appreciated by many of our customers, as is the proximity of the West Indies of Jonzac. We take note of your wishes regarding evening entertainment and will explore ways to boost our offerings.

We sincerely hope that you will give us a second chance in the future and that we can prove to you our commitment to quality and the well-being of our guests.

See you soon,

The Pierre & Vacances team

(Original)
Merci Frédéric et Laetitia, d'avoir pris le temps de partager votre expérience au sein de notre résidence Pierre & Vacances Les Rives de la Seugne à Jonzac.

Nous regrettons sincèrement que votre séjour n'ait pas répondu à toutes vos attentes. La satisfaction de nos clients est au cœur de nos préoccupations, et nous prenons en compte chaque retour pour améliorer continuellement nos services.

En ce qui concerne nos petites "invitées" à huit pattes, nous tenons à vous présenter nos excuses pour la gêne occasionnée. Sachez que si la propreté n'est pas conforme à vos attentes, nous vous invitons instamment à en informer nos équipes sur place afin qu'elles puissent intervenir rapidement pour rectifier la situation.

Il est vrai que l'environnement calme de la résidence est apprécié de beaucoup de nos clients, tout comme la proximité des Antilles de Jonzac. Nous prenons note de votre souhait concernant les animations en soirée et étudierons des moyens de dynamiser nos offres.

Nous espérons sincèrement que vous nous donnerez une seconde chance à l'avenir et que nous pourrons vous prouver notre engagement envers la qualité et le bien-être de nos hôtes.

A bientôt,

L'équipe Pierre & Vacances

Tetel Agrifan

il y a 1 mois sur G_Google Google

5/5

Go if in family or in couple very pretty city (JONZAC)..
No things to do with children in the surrounding towns as well as on JONZAC...
The West Indies of Jonzac at the top..
To know when you stay at PIERRE et VACANCES... the entrance is free.
SEE YOU SOON JONZAC..

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