L'avis de nos voyageurs Fuerteventura Origo Mare

4.1

Très bien

3763 avis

48.7 %

28.8 %

10.6 %

4.5 %

7.4 %

Emnela l

il y a 3 jours sur G_Google Google

4/5

Beautiful villa, well-equipped and clean when we moved in, everything in good condition.

Only one bed was very squeaky and wobbly, which wasn't fixed even after we reported it. It squeaks with every movement, so the other one woke us up as well.

A bit remote, so a car is definitely recommended.

The only thing we have to complain about is the cleaning during our stay. It was practically nonexistent; I think they only changed the towels. The floor was definitely not cleaned.

Sebastian at the reception always helped us with advice on restaurants and beaches. Very friendly and helpful.

isabelle gibert

il y a 4 jours sur G_Google Google

5/5

A very good week. We stayed half-board, and it was really good and varied. No waiting.
The accommodation was very spacious, the bedding was excellent, and it was very quiet. Even though we were in one of the most remote accommodations, we were only a 5-minute walk from the restaurant.
We rented a car for the week. We weren't staying at Pierre et Vacances during the day.

Avis 2025-07-26 12:13:53

Chère Hôte,
Merci pour votre retour positif.

Nous sommes ravis que votre séjour parmi nous ait été si agréable.

Votre satisfaction concernant la restauration en demi-pension nous fait particulièrement plaisir, notamment la qualité et la diversité des mets proposés, ainsi que la fluidité du service. Le confort de votre hébergement semble avoir contribué à votre bien-être, avec ses espaces généreux et sa literie de qualité. La quiétude des lieux et la proximité des services vous ont permis de profiter pleinement de vos vacances.

Au plaisir de vous accueillir à nouveau dans notre établissement,

Jill Langer

Swena C

il y a 5 jours sur G_Google Google

2/5

We didn't take the all-inclusive package, just the accommodation. The accommodation was dilapidated: 2 cm gaps under the front door, windows that didn't slide properly, one curtain that wouldn't lower, a constant whistling noise with the lack of sealing between the doors and windows due to the wind. The only positive point was the bedding. Everything is in disrepair: the exterior floor is crumbling, the pool is peeling, some pools are closed and abandoned... For Pierre et Vacances' high standards, it's not worth the cost!

Pilar Sanchez Santos

il y a 1 semaine sur G_Google Google

1/5

A hotel that only looks to save money and raise revenue by taking advantage of its guests.
The restaurant's behavior makes no sense, considering the chain and the hotel's category.
Today was our last night, and dinner was by far the worst. We arrived before 8:00 PM, and several trays were already empty. We were annoyed to see a plate with ham leftovers that hadn't been refilled. They set a tray for the fastest and that's it; if you don't arrive by 6:30 PM, you'll miss out on the good stuff. The same thing happens with desserts: they put out the good pastries, and at a certain time, they replace them with others, or the trays are completely empty, as seen in the photo I took. You can see how the chefs also take the labels with the names of the meals so you can't see the dishes that aren't refilled. Dismal for a 4-star hotel. Good hotels take care of this kind of thing. We won't be back.

And for the person responding to the reviews, we already know you're deeply sorry about everything. You don't even need to bother replying... after all, constructive negative criticism won't be of any use and won't be taken into account. You only care about continuing to earn and receiving 5-star reviews from people outside of Spain who don't know what a good traditional Spanish buffet is like. It's clear that it's designed for foreigners rather than Spaniards.

Avis 2025-07-23 14:14:26

Estimada Pilar,
Agradecemos sinceramente sus comentarios.

Lamentamos que su experiencia no haya cumplido con las expectativas que tenemos para nuestros huéspedes. Cada opinión se analiza con atención para mantener nuestros estándares, y valoramos la oportunidad de mejorar a través de las observaciones recibidas.

Nuestro equipo trabaja diariamente para garantizar la variedad y calidad en los servicios gastronómicos, revisando continuamente los procesos de reposición y presentación. Reiteramos nuestro compromiso de ofrecer una atención equitativa y de calidad a todos nuestros visitantes, independientemente de su procedencia.

Esperamos poder recibirles nuevamente para brindarles la experiencia que merecen.
Atentamente,

Jill Langer, Guest Manager

Jennifer Hüser

il y a 1 semaine sur G_Google Google

2/5

Unfortunately, I can't recommend this hotel. The hotel has 4 stars, but the rooms are dirty and almost everything is broken. The hotel grounds are also very run down. Only the reception area seems to have been renovated fairly recently, but even there the sofas are broken. The staff are friendly and helpful. The food is so-so. Some days it's good, but mostly it's bad and there's a lot of sweets. The hotel is designed purely for the English, which is clearly evident everywhere. For us, it was the worst holiday we've ever had.

Avis 2025-07-22 13:13:49

Liebe Jennifer,
Vielen Dank für Ihre ausführliche Rückmeldung zu Ihrem Aufenthalt.

Es freut uns sehr, dass Sie unseren engagierten Mitarbeitern eine herzliche Bemühung bescheinigt haben. Unser Team legt stets großen Wert auf einen zuvorkommenden Service.

Wie schade, dass es Ihnen nicht ganz gefallen hat. Wir führen jährlich umfangreiche Wartungsarbeiten durch und aktualisieren kontinuierlich unsere Einrichtungen. Gleichzeitig pflegen wir eine internationale Gästestruktur mit Angeboten für verschiedene Nationalitäten. Ihre Hinweise nehmen wir ernst und prüfen diese intensiv.

Hoffentlich besuchen Sie uns auch in der Zukunft wieder. Herzliche Grüße,

Jill Langer, Guest Manager