L'avis de nos voyageurs Les Embruns

3.6

Bien

505 avis

5

31.5 %

4

30.7 %

3

18.2 %

2

8.3 %

1

11.3 %

sebastien Chauffert

il y a 4 jours sur Google

1/5
I'm giving it 1 star so as not to give it 0.
Upon our arrival, we were greeted by a rude and frankly incompetent person.
She told us there was no free parking near the residence and that we had to pay either 10 euros per day in the residence's parking lot (where there were no more spaces at the moment) or 30 euros on the street. We quickly realized that the street just above was always free.
She saw that we were bringing our dog, so she charged us 12 euros per day (which was indicated) for a free roll of poop bags.
When we arrived at the apartment, we noticed it hadn't been cleaned for a while, dust everywhere, hair in the bathtub, the light switches were yellowed and black, and the living room table had black marks all over it. We found an unwashed frying pan with cooked onions stuck to it, stored in the cupboard. Also, a cup with leftover coffee was also stored in the cupboard. A disgrace.
We were told that the person who cleaned and checked the apartment was new, and especially that she was very incompetent for the job.
Someone came to clean the table, and another pan was given to us, but the dust remained.
We stayed 3 nights, and when we left, there wasn't even a "sorry for the inconvenience," just a thank you and goodbye.
Managers and staff who are very incompetent in every area.
The only positive aspect is the bedding.
Avoid.
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An Gel

il y a 6 jours sur Google

1/5
Huge disappointment with our stay at Les Embruns in Deauville. The staff is half friendly, and the lack of professionalism is glaring. The accommodation was dirty when we arrived: unchecked dishes, switches yellowed by dirt, piles of dust in the corners of the ceiling, hairs in the bathroom... Nothing that you would expect from an establishment supposed to represent the Pierre & Vacances chain.
The elevator is dangerous: it does not detect people correctly, and an arm is stuck. This is unacceptable and potentially very serious.
I confirm the numerous reviews pointing out the dirt in the apartments, left for over a year. Obviously, the team on site does not take this feedback into account despite the reassuring automatic responses published online. I hope that this message will go back to headquarters, because this residence gives a very sad image of Pierre & Vacances and Deauvile.
I would like to point out that the accommodation booked is a studio.
1 star for bedding.
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Eric B

il y a 1 semaine sur Google

4/5
Beautiful residence slightly set back from the city center and only a few minutes from the beach, some reservations however concerning the lack of soundproofing (you can hear the cleaning ladies in the morning in the corridor as well as the noise of vacationers in the apartment above), on the other hand, it had been agreed before arrival that the keys would be in a safe, the problem is that on arrival the safe was empty only to realize afterwards that the reception was finally open on Wednesday, so we were forced to queue at reception before being able to collect the keys, therefore lack of coordination of the teams on site, finally, for the sake of pure courtesy, it would have been appreciated if after the end of the stay the establishment informed us that the deposit had been lifted.
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Nathalie Favreau

il y a 1 mois sur Google

5/5
Totally satisfied with my stay.
My apartment had everything I needed, I had requested a garden floor because I came with my dog ​​and it was accepted immediately, very friendly staff, private parking (paid), location next to the sea...
I will come back!
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Malika Bara

il y a 1 mois sur Google

3/5
The hotel does not offer breakfast, only pastries and baguettes.
The rooms are spacious, the staff professional and friendly
Avis 2025-04-08 09:39:35

Merci beaucoup pour votre retour Malika ! ? Nous sommes ravis que vous ayez apprécié la taille des chambres et la sympathie de notre personnel. Nous prenons également note de votre remarque concernant le petit-déjeuner, et nous allons réfléchir à des améliorations possibles pour mieux répondre à vos attentes.

Au plaisir de vous accueillir à nouveau pour un séjour encore plus agréable !

L’équipe Pierre et Vacances

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Veuillez patienter...