We had a great stay in Deauville. A big thank you to the team for their welcome and their smiles. The accommodation was clean, well-equipped and the bedding very comfortable. A little extra for the wellness area, very much appreciated when the weather was unpredictable ?
jaouen stephane
il y a 2 weken sur Google
5/5
From the moment we arrived, it was fantastic. Morgane welcomed us, and it's great to see that there are still professionals in the hotel industry.
I highly recommend this establishment for its location and staff. Thank you for a pleasant stay.
jean-marc Foreau
il y a 2 weken sur Google
5/5
Great family stay
The location was magnificent, the reception team, the accommodations, and the pool
We will be back
Chloé M.
il y a 2 weken sur Google
5/5
Delighted as always with this place and its friendly staff!
Laurent Bartolucci
il y a 2 weken sur Google
2/5
To start with the positive, the location is very nice (although not that close to the sea), and the 4-room apartment we had was practical, and well-appointed with a nice balcony, and the indoor/outdoor pool is superb. But otherwise I have a hard time understanding how anyone can call this a 5-star premium residence. Seriously? Mold in the hallway, open false ceilings (see photos) and overall an accommodation that could do with a good renovation (maybe we were unlucky). And also why offer the possibility of reserving a baby kit with stroller, high chair, changing mat, baby bed if nothing is ready upon arrival (apart from the baby set)? I was told twice by email that my request had been taken into account. When I entered the room, only the baby bed was there (very average condition, net with a hole). After insisting for a long time (because I was first told that nothing was available), I finally managed to get the high chair and a stroller. But seriously, I advise you to bring your stroller, because it was almost useless (a stroller that had had its day). I asked to change it and they brought me a new stroller that was worse than the first one. Overall, it was a good stay and the staff were very friendly, but I think it's a bit of a stretch to call yourself a 5-star hotel.